Sales Associate

TOTALLY PLC; Bolton; On-site; GBP 40,000 - 60,000; Part time

Job summary

A vibrant retail company in Bolton is hiring a part-time Sales Associate. You'll provide exceptional customer service, maintain store standards, and work as part of a team. No vaping experience necessary, but a passion for helping others is key. The role offers guaranteed hours, competitive salary, and various benefits including training and generous staff discounts. Flexible schedule across 7 days is required.

Benefits

Competitive salary

Branded uniform

30 days Holiday (Pro-Rata)

Ongoing training

Generous staff discount

Healthcare Cashplan

Cycle / Tech schemes

Holiday Buy and Sell scheme

Recognition Awards

Qualifications

• Must be over 18 years old.
• Willingness to undertake a DBS check.
• Ability to work independently and in a team.

Responsibilities

• Deliver great customer service.
• Process customer purchases accurately.
• Maintain high store standards.
• Assist with stock counts.

Skills

Customer service

Communication skills

Sales experience

Flexibility

Job description

Our success comes from over 15 years of building outstanding teams that care about our customers. Our teams have an excellent product knowledge and a commitment to ensure that every customer receives a personalised service. In our stores, we like to get to know our customers by taking the time to understand their needs, build a relationship with them and support them on every step of their vaping journey.

Overview

As a part time Sales Associate, you will have the security of guaranteed contracted hours with the added flexibility to accept available overtime shifts to support the wider Totally Wicked Retail Network. You don’t need to be a vaper to work at Totally Wicked; you just need to have a passion for helping people and doing the right thing. Join us and learn why we believe in being "totally wicked" in everything we do!

Responsibilities

• Deliver great customer service in line with our 'Mr Wicked Cares' structure
• Accurately process customer purchases to ensure stock accuracy
• Complete customer refunds and credits
• Maintain high store standards through cleanliness, presentation and overall store image
• Keep up to date with, test and demonstrate all of our products
• Assist with stock counts and highlight any discrepancies to the Store Manager
• Be professional, enthusiastic and friendly
• Want to be a part of a Company that will support and develop you
• Have experience in achieving sales targets or KPIs
• Have excellent communication skills
• Believe in giving every customer the best service
• Thrive in an environment where you feel valued
• Be comfortable with working independently and as part of a team
• Be flexible to work across 7 days
• Be over 18

Requirements

• Successful applicants will be required to undertake a disclosure and barring service (DBS) check

Benefits

• A competitive salary
• Branded uniform
• 30 days Holiday (Pro-Rata)
• Ongoing training, development and career opportunities
• Generous staff discount
• Healthcare Cashplan
• Cycle / Tech schemes
• Holiday Buy and Sell scheme
• Learn to Drive scheme
• Recognition Awards
• A wide range of other benefits including pension, bonus schemes, on-site gym (Head office only) and many more!