Sales Assistant - Weekend working only

Take Up The Cross; Batley; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading home furniture company is seeking a Retail Sales Consultant to assist customers in finding their ideal sofa. The role involves showcasing products, completing finance applications, and providing an exceptional customer experience. Ideal candidates are passionate about design, team-oriented, and eager to learn. This position offers a fun, inclusive workplace and various benefits such as a team bonus and discounts.

Benefits

Generous team bonus

30% discount across the Group

Access to mental and physical support

Qualifications

• Passion for delivering exceptional customer experiences.
• Interest in style and design.
• Ability to work as a team player.

Responsibilities

• Partnering with customers to help them find their dream sofa.
• Showcasing products effectively.
• Completing finance applications.

Skills

Customer service

Interior design

Active listening

Job description

Sofology is way more than just a sofa. The sofa sits at the heart of the home, and we know how much that means to our customers. Choosing the perfect sofa is a big decision and that's why as a Sofologist in store you will partner with our customers to help them find their dream sofa.

So whether it’s about style, comfort, or everything in between, with your brilliant sofa knowledge you’ll help our customers find the right sofa for them, because we know that nothing feels like being at home on a sofa you love.

Awards & Benefits

• Great basic salary with generous, uncapped team bonus. We’re different here at Sofology, we don’t pay on individual commission; we offer a very generous team bonus
• Plenty of opportunities to learn & grow
• 30% discount across the Group, plus 15% for your friends and family
• Access to discounts at 100s of high street retailers (JD, ASOS & JustEat being a few of our Sofologists’ favourites!)
• Mental, physical and financial support (EAP)
• Enhanced maternity & adoption pay
• Spend up to £1,000 at Currys / PC World and spread the cost through Sofology
• Additional days off for weddings, birthdays or the arrival of a new furry friend
• A contributory health scheme, flu vaccines, access to a Doctor and private health check
• Income protection, bereavement and life assurance
• Holiday buy back scheme (5 days)
• Sharesave, volunteer days and a cycle to work scheme

A day in the life of...

A Retail Sales Consultant, you’ll spend your time doing so much more than sitting. Here are just a few of the things you’ll be getting up to:

• Partnering with our customers to help them find their dream sofa
• Showcasing our fantastic products in true Sofology style
• Always offering that Very Important Customer experience - no ifs, no buts
• Understanding the world of design and style so you can help our customers make the right sofa choice for them
• Completing finance applications to ensure we’re offering the customer the right payment products
• Using your passion for interior design to ensure store standards are striking
• Utilising your continued knowledge of products to support your other team members and share best practice
• Honing listening skills to have really relevant conversations with customers
• Helping customers visualise what their new sofa will look like in their home through creative interactions
• Recognising a customer’s needs and recommending the right additional products
• Sharing in-depth knowledge with customers on how they can continue to love their sofa for longer by giving detailed aftercare advice

In an ideal world

You don’t need to have extensive sales experience to join us. All we ask for is a true passion for delivering that red carpet experience to our customers; a real team player with a genuine interest in style and design.

We know that none of our customers are the same and that goes for our Sofologists too - there truly is a seat for everyone at Sofology!

A Little About Sofology

We’re a fun place to be and we know our people are priceless. We’re proud of our Sofologists, who roll out the red carpet to each and every one of our customers, forever working together to be bold and ambitious.

We’re all about crafting an unrivalled sofa experience that leaves our customers and Sofologists in awe. We embody our values in every aspect of our work.

Roll Out The Red Carpet - From browsing to buying and beyond, we always ensure a Very Important Customer experience - no ifs, no buts.

A Seat for Everyone - Be yourself and feel at home. We know that different backgrounds and experiences make us stronger.

Bold By Design - We’re a courageous brand with ambition and drive. We’ll never settle for second best and always strive for more.

So, if you want to join us on the sofa, save your seat by applying now!

Due to the volume of applications, we reserve the right to close this role early and encourage you to complete your application as soon as possible.

Sofology is proud to be an equal opportunities employer; celebrating diversity and committed to a culture of inclusion and belonging. We extend a warm welcome to everyone, embracing a variety of voices and perspectives. As we continue to work on building a workplace that is representative of the customers we serve and the communities we live and work in, we strongly encourage applications from members of minority and under-represented groups. Across the Group, we want to create an environment where everyone feels at home.

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