Sales Assistant (PT28)

Mulberry England; Milton Keynes; On-site; GBP 20,000 - 25,000; Part time

Job summary

A renowned British lifestyle brand in Milton Keynes seeks a part-time Sales Assistant. As an 'Experience Expert', you will create memorable customer experiences through excellent product knowledge and team collaboration. Ideal candidates will be engaging, curious, and committed to sustainability. The role offers a competitive salary, bonus, product allowance, and additional perks like a birthday day off and training opportunities.

Benefits

Competitive basic salary

Bonus

Product allowance

Staff discount

Extra day off for birthday

Pension Contributions

Life Assurance

Training and development opportunities

Two paid volunteering days annually

Qualifications

• Experience in a retail environment is preferred.
• Strong communication and interpersonal skills.
• Ability to maintain customer relationships.

Responsibilities

• Create welcoming and fun environments for customers.
• Deliver an engaging customer experience in the store.
• Develop and maintain key customer relationships.

Skills

Customer experience delivery

Product knowledge

Team collaboration

CRM tools usage

Curiosity and eagerness to learn

Job description

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Sales Assistant (PT28)

Milton KeynesRetail Stores /Permanent Part-Time /On-siteBorn in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit.Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification.Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet.If these are values you share, we would love you to join our team.At Mulberry our Sales Assistants are called 'Experience Experts', and it's because you need to create truly memorable experiences for all our customers. You will be imaginative, using your product knowledge and storytelling to customise each experience, and to nurture long lasting relationships with your customer. You will be open to learning and developing yourself as you to strive to be an expert within your field and a key contributor to Mulberry.What we need from you:- You will create a welcoming and fun environment for your customers and team.- You will be committed to delivering an engaging and memorable customer experience in your store.- You will develop and maintain key customer relationships using instore CRM tools to support you. - You will be keen to learn and expand your knowledge on our product, brand, services and local events to enhance the customers experience. - You will be curious about the business and willing to share your ideas. - You will enjoy working as part of a team and nurture relationships with your colleagues.- You will deliver operational excellence showing respect and consideration for people, product and your environment. - As a certified B Corp business, it is important to incorporate environmentally responsible practices into your work wherever possible. Supporting the businesses ‘Five C’s’ strategy in addressing and improving Climate, Cultivation, Craft, Culture and Circularity. Promoting a greener, more sustainable future.- You will promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities.You are:- Engaging - Agile- Curious - In love with fashion!What we will do for you:- Competitive basic salary- Bonus- Product allowance- An enviable staff discount and exclusive access to staff sales- Extra day off for your birthday- Pension Contributions & Life Assurance- Training and development opportunities- x2 paid volunteering days per year