Sales Assistant

Salvation Army Trading Co.; Nottingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prominent charity retail organization in Nottingham is looking for a Sales Assistant. This role requires excellent customer service skills and a positive attitude. Responsibilities include assisting customers, promoting Gift Aid, and maintaining shop standards. Ideal candidates have sales experience and computer literacy. The position offers a salary range of £20,001 to £25,000, with comprehensive benefits including annual leave and a pension scheme. The work will be shift-based, emphasizing teamwork and positive community impact.

Benefits

26 days holiday plus bank holidays

Excellent Pension Scheme

Virtual GP Service

25% employee discount

Company Sick Pay

Qualifications

• Experience in customer-focused roles, either voluntary or paid.
• Positive and enthusiastic outlook.
• Ability to maintain high standards of visual merchandising.

Responsibilities

• Assist customers from entry to purchase.
• Promote and explain Gift Aid benefits.
• Complete paperwork including cashing up.

Skills

Sales Experience

Customer Service

Time Management

Computer Literacy

Tools

Microsoft Excel

Microsoft Word

Microsoft Powerpoint

Microsoft Outlook

Job description

• Do you want to work for a company that has been named in TheUKs Top 25 Best Large Company to work for and Charitys Top 5 Best Organisationto work for by Best Companies Ltd
• Do you want to work for a company that passionately cares about its colleagues stakeholders and the planet and is the current recipient of the prestigious Charity Retailer of the Year award
• Do you want to work for a company that is different exciting innovative and extremely successful within the charity retail market
• Would you like to have some amazing benefits such as a virtual GP service fantastic pension scheme and a starting holiday entitlement of 26 days plus bank holidays
• Do you need a new challenge that not only helps you to develop your skills but is integral to the community
• Did we mention there is no evening or Sunday working too!
• Do you have excellent customer service skills

If this is you read on!

We are looking for an enthusiastic Sales Assistant. If you have had customer focussed experience whether in paid or voluntary roles and have a friendly and positive outlook then we are looking for you to assist our Shop Manager and team of hardworking volunteers to make our shop be as successful as it can possibly be.

General duties

• Help to maintain high standards of visual merchandising throughout the shop
• Assist our customers throughout their visit from entering the shop to completing their purchase
• Actively promote and explain the benefits of Gift Aid to customers and other various promotions
• Complete all company paperwork including cashing up and banking procedures
• Encourage and assist in the training of volunteers
• Assist in the sorting and preparation of all donated stock
• Travel to other shops if part of a cluster from time to time
• Support the Shop Manager in all aspects of best practice and Health and Safety Procedures
• Be responsible for the daily running of the shop and management of volunteers in the Manager's absence
• Ensure that personal behaviour reflects the visions and values of the company

If you :

• Are resilient supportive caring hands on and enthusiastic
• Possess a positive attitude in delivering exceptional customer service
• Want to make a positive change
• Take pride in everything that you do in order to maintain the high standards that we promise to our colleagues stakeholders and ourselves
• Are adaptable; able to think on your feet
• Have a keen interest in the environment and sustainability
• Have an engaging personality the desire to succeed and be the best you can be

THEN SALVATION ARMY TRADING COMPANY LTD WANTS YOU!

Hours will be worked on a shift basis between Monday - Saturday

All key responsibilities and desirable skills can be found on the Job Description when you apply.

See what some of our colleagues say about us:

Working at SATCoL is an incredibly rewarding experience. The organisations commitment to making a positive impact in communities paired with the supportive and inclusive work environment makes every day truly fulfilling.

SATCoL are caring and thoughtful. Always get great support and I am very proud to be part of this company.

Working forSalvation Army Trading Company has been an incredibly rewarding work experience. Not only do I get to contribute to a noble cause by supporting their humanitarian efforts but I also get to be a part of an inspired dedicated and supportive employer thats making a real difference in peoples lives.

We are an equal opportunities employer and welcome applications from all sectors. Please be aware that this advert may close sooner than the closing date in extreme circumstances.

The Company

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees and provide support to clients from all over the country. Recently the company has won multiple workplace environment awards and has an outstanding record of employee satisfaction.

The Benefits

The Values

• Innovation
• We are creative and fearless in our work.
• Accountability
• We take ownership of our work and lead from the front.
• Teamwork
• We collaborate widely and build supportive environments.

Annual Leave

Starting at 26 days plus bank holidays with the ability to buy an extra week.

Virtual GP Service

Phone consultations available 24 hours a day 7 days a week 365 days and video consultations from 8am to 10 pm 7 days a week.

Excellent Pension Scheme

SATCoL offer a Defined Contribution Scheme with the company doubling your contributions up to 6% and giving you Life Assurance of 3 x your normal salary.

Company Sick Pay

This is paid from the end of your probation period and increases during your employment with us.

Discounts

All colleagues are entitled to a 25% discount of all original full priced products sold by SATCoL.

Wellbeing Commitment

Our colleagues are our most important asset and we are committed to the wellbeing of our teams being our single most important issue.

SATCoL offer many more fantastic benefits please see attachment for details.

Why join Salvation Army Trading Company Ltd (SATCoL)

• Be part of a continually developing and growing company who works tirelessly to help fund The Salvation Armys vital work with vulnerable people in the UK by raising money.
• Work for a company that cares for its colleagues stakeholders community and environment and encourages reuse and recycling through over 240 charity shops and donation centres and a network of around 8000 clothing banks.
• We are at the forefront of textile reuse and recycling and we work closely with our key partners including some of the biggest retail and online brands. With the support of the British public we have raised over 80 million over the past 10 years to help the work of The Salvation Army.
• We have a strong and positive culture led by our values Compassion Accountability Respect and Equality and our core purpose of enabling mission and providing resource to help the work of The Salvation Army. We truly CARE.
• We believe in empowering people; therefore our roles offer lots of independence. Whether you are part of our front-line collections team or our central support function we encourage autonomy and embrace new ideas.
• Whatever our colleagues workplace aspirations SATCoL supports them at all levels to grow and succeed believing in internal development and promoting from within wherever possible.
• We value every colleague no matter what department or role you work in. Inclusivity underpins our strong team ethic and allows for collaborative working to help one another be successful.
• We offer a wide variety of opportunities that offer a range of exciting challenges and new experiences where no two days are the same.

Why I Work For SATCoL

Shop Manager

I get the opportunity to help people whether it be a customer with getting a great priced quality second hand item helping our volunteers to get the best out of themselves or helping The Salvation Army helping people in crisis.

Area Collections Manager

Working for SATCoL offers a great work/life balance a competitive salary great benefits a welcoming team of like-minded individuals and the chance to make a real difference.

Donation Centre Manager

Working at SATCoL is an incredibly rewarding experience. The organisations commitment to making a positive impact in communities paired with the supportive and inclusive work environment makes every day truly fulfilling.

Our Values

• Compassion
• Accountability
• Respect
• Equality

Required Experience: Junior IC

Key Skills

Sales Experience, Time Management, Data Entry, Customer Service, Microsoft Outlook, Microsoft Word, Computer Literacy, Microsoft Powerpoint, Furniture Sales, Microsoft Excel, Administrative Experience, Sales Support

Employment Type : Full-Time

Experience: years

Vacancy: 1

Yearly Salary Salary: 20001 - 25000