Sales Assistant

Wolseley UK Limited; Norwich; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading specialist trade merchant in Norwich is seeking a Technical Sales Advisor. The role involves being the main contact for customers, providing exceptional customer service, and managing associated administrative tasks. Ideal candidates should have attention to detail and prior customer service experience. The position offers a competitive salary and numerous benefits including annual leave, a pension scheme, and health access.

Benefits

Competitive salary

Annual leave

Generous pension scheme

Bonuses

Free parking

Onsite canteen

Online and high street discounts

Health and wellbeing access

Cycle to Work scheme

Qualifications

• Climate industry experience is preferable.
• Strong customer service experience.
• Ability to maintain high levels of customer service.

Responsibilities

• Point of contact for customers to maximize sales potential.
• Handle customers’ requirements with necessary administrative processes.
• Stay updated on technical product information to provide engineered solutions.

Skills

Attention to detail

Customer focus

Face to face customer service

Job description

Overview

Salary: Competitive Salary + Bonus + Excellent Benefits

So, who are we? We are Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, free parking, onsite canteen and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Technical Sales Advisor based in Norwich, you’ll be responsible for:

• Point of contact for customers and maintain high levels of customer service to maximise sales potential.
• Deal with customers’ requirements and ensure associated administrative processes are completed.
• Keep up to date with technical product information and latest products to ensure we can offer a value engineered solution.

This is a full time, permanent, branch based role, working 40 hours per week, 08:00am - 17:00pm.

And here’s what we’d like you to have:

• Good attention to detail and customer focussed
• Climate industry experience is preferable
• Experience in face to face customer service

We look forward to receiving your application!

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