Sales Assistant

Bayston Associates Limited; East Staffordshire; On-site; GBP 18,000 - 25,000; Full time

Job summary

A customer-focused retail company in East Staffordshire seeks a Sales Assistant to enhance customer experience by providing exceptional service and support. The ideal candidate will process transactions using Microsoft Excel, handle customer inquiries, assist in inventory management, and collaborate with the team to achieve sales targets. This role offers both full-time and part-time positions with benefits including on-site parking and store discounts.

Benefits

On-site parking

Store discount

Qualifications

• Motivated and enthusiastic individual passionate about sales.
• Proactive with a knack for engaging with customers.
• Must have a positive attitude towards enhancing customer experience.

Responsibilities

• Handle customer inquiries and resolve issues promptly.
• Process transactions accurately using Microsoft Excel.
• Assist in inventory management and stock replenishment.
• Collaborate with team members to achieve sales targets.

Skills

Excellent communication skills

Basic math skills

Phone etiquette

Positive attitude towards up-selling

Tools

Microsoft Excel

Job description

Overview

We are seeking a motivated and enthusiastic Sales Assistant to join our team. The ideal candidate will play a vital role in enhancing the customer experience by providing exceptional service and support. This position requires a proactive individual who is passionate about sales and has a knack for engaging with customers. As a Sales Assistant, you will be responsible for assisting customers with their purchases, answering phones & messages, processing orders using Microsoft Excel, and contributing to the overall success of the business.

Duties

• Handle customer inquiries and resolve any issues promptly and professionally.
• Process transactions accurately using Microsoft Excel.
• Assist in inventory management, including stock replenishment and organisation of backroom areas.
• Collaborate with team members to achieve sales targets and maintain high standards of customer service.

Skills

• Excellent communication skills, both verbal and written.
• Basic math skills for handling transactions and inventory counts.
• Phone etiquette for handling customer calls professionally.
• A positive attitude towards up-selling products to enhance the shopping experience for customers.

Join us as a Sales Assistant and be part of a team that values dedication, creativity, and exceptional service!

Job Types: Full-time, Part-time, Permanent

Benefits

• On-site parking
• Store discount

Work Location: In person