Sales Assistant

Simon Acres Group; Cambridge; On-site; GBP 27,000 - 32,000; Full time

Job summary

A well-established merchant in Cambridge is seeking a Sales Assistant to deliver exceptional customer service and provide essential administrative support. The ideal candidate will possess strong communication skills, attention to detail, and preferably previous experience in a merchant environment. This role offers a full-time position with generous benefits including bonuses, a pension scheme, and opportunities for career advancement. Join a supportive team focused on customer satisfaction.

Benefits

Generous Bonus

Opportunities for career development

Supportive work environment

Pension Scheme

23 days holiday

Employee discounts

Qualifications

• Previous experience in a merchant environment is preferred.
• Strong customer service and communication skills are essential.
• Basic knowledge of plumbing and heating products is advantageous.
• Excellent organizational skills and attention to detail are required.
• Ability to thrive in a fast-paced setting is necessary.

Responsibilities

• Provide excellent customer service, assisting customers with product selection.
• Accurately process sales transactions and manage account-related queries.
• Build and maintain strong customer relationships.
• Promote new products, special offers, and seasonal promotions.
• Handle telephone and email inquiries promptly.

Skills

Customer service

Communication skills

Organizational skills

Knowledge of plumbing and heating products

Job description

Sales Assistant

Location: Cambridgeshire

Salary: Up to £32,000 (Dependent on Experience) + Generous Bonus

Job Type: Full-time, Permanent (44 hours per week)

Job Overview

We are seeking an enthusiastic and customer-focused individual to join a well-established merchant team as a Sales Assistant. This role focuses on delivering exceptional customer service and providing essential administrative support in a dynamic, fast-paced environment.

Key Responsibilities

• Provide excellent customer service, assisting customers with product selection and enquiries.
• Accurately process sales transactions and manage account-related queries.
• Build and maintain strong customer relationships to encourage repeat business.
• Promote new products, special offers, and seasonal promotions.
• Handle telephone and email inquiries promptly and professionally.

Candidate Requirements

• Previous experience in a merchant environment is preferred.
• Strong customer service and communication skills.
• Basic knowledge of plumbing and heating products is advantageous.
• Excellent organisational skills and attention to detail.
• A proactive approach and ability to thrive in a fast-paced setting.

Benefits

• Generous Bonus
• Opportunities for career development and advancement.
• Supportive and collaborative work environment.
• Pension Scheme and 23 days holiday.
• Employee discounts on products and services.
• Financially secure business with excellent staff retention and reputation.

Interested?

We would love to hear from you! Submit your CV today.

For more information, please call Simon Acres Recruitment on (phone number removed)