Sales Assistant

Yorkshire Trading Company Ltd; Berwick-upon-Tweed; On-site; GBP 10,000 - 40,000; Part time

Job summary

A family-owned retail company in Berwick-upon-Tweed is seeking sales assistants to ensure customer satisfaction and maintain store standards. Ideal candidates should have strong communication skills and a friendly personality. Training is provided, and the role offers benefits including annual leave and store discounts.

Benefits

5.6 weeks annual leave pro rata

Work place pension scheme

12.5% Discount at YTC Stores after a successful 6 week induction period

Qualifications

• Previous retail experience would be beneficial but is not essential.
• Basic understanding of sales principles.
• Friendly, helpful, confident, and engaging personality.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Maintain outstanding store condition and visual merchandising standards.
• Process sales through the Epos till system.

Skills

Customer service focus

Good communication skills

Interpersonal skills

Job description

Overview

Yorkshire Trading Company are a family owned and run business with 35 stores throughout Yorkshire, Lincolnshire and the North East; a busy E:Commerce operation and outdoor events teams who trade nationwide.

We now have an opportunity for an additional 3 recruits to the sales assistant team in our Berwick store.

The positions offered are: 16 hours over 4 days to include weekends on a rota basis and may include some early mornings.

Our goal is to provide high class customer service and to increase the company’s growth and revenue through sales maximisation.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Maintain outstanding store condition and visual merchandising standards
• Maintain a fully stocked store
• Ascertain customers’ needs and wants
• Welcome and greet customers
• Process sales through our Epos till system - Training given
• Actively involved in receiving deliveries
• Keep up to date with product information
• Accurately describe product features and benefits
• Follow all companies policies and procedures

Requirements

• Previous retail experience would be beneficial but is not essential as training will be given
• Basic understanding of sales principles and customer service practices
• Good communication and interpersonal skills
• Customer service focus
• Friendly, helpful, confident and engaging personality

Benefits

• 5.6 weeks annual leave pro rata
• Work place pension scheme
• 12.5% Discount at YTC Stores after a successful 6 week induction period

Pay rates (per hour)

• Age 21+ £12.21
• 18-20 £10.00
• 16-17 £7.55