Sales Assistant

Jollyes The Pet People; Ballymacarret; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading UK pet retailer in Ballymacarret is seeking a Sales Assistant to provide exceptional customer service and promote responsible pet ownership. The role requires flexibility to work evenings and weekends and offers a part-time position with 20 hours per week. Join a company recognized for its excellent retail service and employee satisfaction.

Benefits

£8.18 - £12.21 per hour plus bonus potential

30% off Jollyes branded products

Workplace pension scheme

Learning & Development for progression

Qualifications

• Experience in a similar, customer-facing environment preferred; hands-on approach.
• Ability to deliver high levels of customer service and flexibility to work evenings and weekends.

Responsibilities

• Provide genuinely helpful and friendly customer service to customers and their pets.
• Uphold store standards with available stock and clean, tidy presentation.
• Promote responsible pet ownership and act as an ambassador for the brand.

Skills

Customer service

Flexibility

Interaction with pets

Job description

Overview

Retail Sales Assistant - Jollyes Pets - Belfast Connswater. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a great career with Jollyes.

Following exciting recent growth, we’re looking for a talented individual to be a Sales Assistant in our Belfast Connswater store. This is a fantastic opportunity to join a company voted Best Retailer 2024 (<£250m t/o) by Retail Week and included in the Sunday Times 'Best Places to Work' list.

What do we need from you?

Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership.

We are seeking people with a fun personality who are great at interacting with pets and people. Enjoy the challenges of a fast-paced retail workplace. Ideally, you will have experience in a similar, customer facing environment and have a hands-on approach. You must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together. A high level of flexibility is required as our opening hours include evenings and weekends. Therefore you should be flexible to cover any shifts over 7 days. Part time, permanent position – 20 hours per week.

Responsibilities

• Provide genuinely helpful and friendly customer service to customers and their pets.
• Uphold store standards with available stock and clean, tidy presentation.
• Promote responsible pet ownership and act as an ambassador for the Jollyes brand.

Qualifications & Requirements

• Experience in a similar, customer-facing environment preferred; hands-on approach.
• Ability to deliver high levels of customer service and flexibility to work evenings and weekends.
• Part-time, permanent position – 20 hours per week.

Benefits

• £8.18 - £12.21 per hour plus bonus potential up to £1000 p.a. (terms and conditions apply).
• iTrent financial wellbeing package, powered by Wagestream (earnings access and discounts).
• Retail Trust membership – counselling, wellbeing and financial support for retail.
• Colleague ‘Treats’ – discounts at up to 800 retailers and online services.
• Colleague ‘We Care’ wellbeing & medical support services – online GP, mental health support, fitness and more.
• 30% off Jollyes branded products (20% off other brands in store).
• Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%).
• Free colleague uniform and on-site parking.
• Additional paid leave for wedding, new pet at home and birthday.
• Enhanced Maternity/Paternity leave options described in policy.
• Top Dog Award scheme – recognition for great service and values.
• Buy/Sell holiday scheme – adjust holiday entitlement up to 5 days.
• Cycle2Work scheme – discount on bikes and accessories.
• Care concierge for carers, health coaching and support services.
• Discounted membership for David Lloyd Clubs.
• Learning & Development for progression into specialist or leadership roles.

About Jollyes Pets

Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise. Winners of the Retail Week award for ‘Best Retailer 2024’ (under £250m t/o), and listed in the Sunday Times ‘Best Places to Work’. Accredited by RestLess as an age inclusive employer. Accredited to the Pet Sustainability Coalition.

Apply

If you’re keen to develop your career in retail, click the 'apply' button today and join our pack as a Jollyes Sales Assistant!