Sales and Events Executive

Alexander House (Alexander Hotel Collection); Crawley; On-site; GBP 25,000 - 35,000; Full time

Job summary

A luxury hotel collection in Crawley seeks a Sales & Events Executive responsible for selling conference and wedding services. Candidates should have sales coordination experience in hospitality, excellent communication skills, and a smart appearance. The role involves proactive selling, handling inquiries, and providing high-quality customer service. Benefits include up to 5 weeks holiday, discounted stays, and various employee perks.

Benefits

4 weeks holiday rising to 5 weeks with service

Discounted hotel accommodation

Discounted treatments in Utopia Spas

Employee uniform

Qualifications

• Previous sales coordination experience within a hospitality/events/wedding business is essential for this role.
• Smart appearance and friendly telephone manner.
• Ability to manage time and co-ordinate priorities effectively.

Responsibilities

• Reactively and proactively sell services of hotels.
• Handle telephone, email and online inquiries for functions.
• Carry out showrounds and appointments at the hotel.

Skills

Sales coordination experience

Strong organisation skills

Excellent written and verbal communication skills

Attention to detail

Job description

The Place

Alexander House Hotel & Utopia Spa, part of Alexander Hotels a private group of 5 quality hotels of distinction just outside London.

5 Red Star, Award winning Utopia Spa, 58 bedrooms including a luxury Cedar Lodge development and a 2-bedroom self-contained Gatehouse are available for guests.

2 Award winning restaurants, Reflections Restaurant (2 Rosette x 60 covers), AG’s Restaurant (3 Rosette x 35covers) together with a range of conference and banqueting and private dining rooms catering for 8 to 95 guests.

Please see our website for a full list of facilities.

Join our Sales and Events team reporting to our Sales Manager, Lizzie Wallis.

The Role

As Sales & Events Executive you will be working within a sales team of four you will be required to ensure success in both the reactive and proactive selling of Alexander House Hotel & Utopia Spa and Langshott Manor Hotel in all aspects of conference, day meetings, weddings and banqueting.

The Sales & Events Executive role will have responsibility for ensuring success across the following areas;

• To reactively and proactively sell Alexander Hotel & Utopia Spa and Langshott Manor Hotel in all aspects of conference and banqueting
• To handle telephone, email and online enquiries for functions including weddings, conferences and private dining
• To carry out showrounds and appointments at the hotel
• Completing the necessary administration to ensure the event is successful from a customer service and financial point of view
• To produce and communicate function details for all internal stakeholders ensuring they are well briefed on forthcoming events both through function details and 1:1 meetings
• To generate new leads and enquiries as well as maintaining existing/return business

Requirements – Sales & Events Executive

• Full time role, 40hrs per week including weekend appointments if required.
• Previous sales co-ordination experience within a hospitality/events/wedding business is essential for this role.
• Smart appearance and friendly telephone manner
• Strong organisation skills
• Excellent written and verbal communication skills
• Excellent attention to detail
• Ability to manage time and co-ordinate priorities effectively.
• Driving license required for travel to and from appointments at Langshott Manor

The Benefits

• 4 weeks holiday rising to 5 weeks with service
• 8 Bank holidays
• Free car parking
• Employee uniform

In addition you will benefit from a range of company benefits including:

• Discounted hotel accommodation for yourself and your family at all hotels
• Discounted hair treatments at our two Utopia Spas
• Discount off all food & beverage at all hotels
• Discount of individual treatments booked in our two Utopia Spas
• Discount on retail products in our two Utopia Spas
• Refer a friend staff recruitment scheme
• In addition you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complementary overnight stays, complimentary lunch/afternoon tea and service related holiday

#events #hospitality #weddings #makingmemories