Sales and Customer Support Assistant

Equals One Ltd; Flaxton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking a Sales and Customer Support Assistant in Flaxton, York. This role involves managing customer inquiries, booking surveys, and supporting office administration within a friendly and organized team. The ideal candidate will have experience in office or sales administration and strong organizational skills. A competitive salary and supportive working environment are offered.

Benefits

25 days holiday plus bank holidays

Company pension scheme

Free onsite parking

Supportive working environment

Qualifications

• Previous experience in office or sales administration, preferably in the property industry.
• Excellent communication skills with a friendly demeanor.
• Ability to manage multiple tasks and stay organized.
• Proficiency in Microsoft Office applications.

Responsibilities

• Serve as the first point of contact for customer inquiries and bookings.
• Manage and coordinate the full booking process within internal systems.
• Assist with diary management and general office tasks.
• Address and resolve customer queries efficiently.
• Keep accurate records and promote services when appropriate.

Skills

Office or sales administration experience

Confident communicator

Strong organisational skills

Proficient in Microsoft Office

Team player

Job description

Sales and Customer Support Assistant

Competitive salary dependent on experience

Location: Flaxton, York (new offices opening soon)

Hours: Monday to Friday, 9:00am-5:00pm

About us

Charters-Reid are one of the leading Chartered Surveyors in York and across the region. We pride ourselves on making buying property simple and delivering an exceptional customer experience through our friendly office team and expert surveyors.

The role

We are looking for an organised and enthusiastic Sales Support Administrator to join our team. You will be the first point of contact for customers, managing enquiries, bookings and day-to-day administration to ensure everything runs smoothly. Working closely with our surveyors and admin team, you will help maintain our reputation for great service and attention to detail.

Key Responsibilities

• Handle customer calls and emails, providing information and booking surveys
• Manage the full booking process using our internal systems
• Support with diary management and general office administration
• Resolve customer queries quickly and professionally
• Maintain accurate records and promote our services where appropriate

About you

• Office or sales administration experience (property industry experience a bonus)
• Confident communicator with a friendly, professional manner
• Strong organisational and multitasking skills
• Proficient in Microsoft Office
• A team player with a flexible, positive attitude

What we offer

• Competitive salary (DOE)
• 25 days holiday plus bank holidays
• Company pension schemeFree onsite parking
• Supportive and friendly working environment

If you are proactive, people-focused, and enjoy variety in your day, we’d love to hear from you! Apply now with your updated CV.

INDLS

Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.