Sales Advisor

Time Recruitment Solutions Ltd; Brighton; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A recruitment firm in Brighton is seeking an Insurance Sales Advisor to provide outstanding customer service and convert business leads. This role involves handling calls and queries while maintaining high standards of compliance. The ideal candidate will have strong sales skills and a passion for customer service. Benefits include a competitive salary, hybrid working arrangements, and various perks including holiday entitlements and career progression opportunities.

Benefits

25 days holiday plus bank holidays

Birthday day off

Free onsite parking

Monthly free lunch

Volunteering leave

Enhanced sick pay

Structured career progression

Financial support for professional qualifications

Qualifications

• Proven success in a customer-facing call centre role.
• Ability to meet and exceed performance targets.
• Knowledge of insurance products and industry regulations.

Responsibilities

• Provide outstanding service via phone and digital channels.
• Convert new business leads and retain existing customers.
• Handle enquiries, renewals, and complaints with professionalism.

Skills

Strong sales skills

Excellent communication

Customer service orientation

Team-oriented mindset

Tools

Microsoft Office

Job description

Position: Insurance Sales Advisor

Location: Manchester M22

Salary: £25,000 Basic + OTE £30,000-£35,000

Employment Type: Full-time, Permanent

Working Hours: Hybrid - 3 days from home, 2 days in the office

Company: Time Recruitment

Benefits:

• £25,000 basic salary

• Realistic OTE of £30,000-£35,000

• Hybrid working - 3 days from home, 2 days in the office

• 25 days holiday plus bank holidays, with an extra day for each full year of service (up to 28 days)

• Birthday day off

• Casual dress code - be yourself at work

• Free onsite parking

• Monthly free lunch and weekly fresh fruit in the office

• Volunteering leave - up to 2 days per year

• Enhanced sick pay after 12 months

• Annual flu jab & free eye tests

• Employee Assistance Programme - 24/7 confidential support

• Cycle to Work scheme

• Structured career progression with quarterly objectives and annual reviews

• Financial support for professional qualifications

• Quarterly staff recognition awards

• Annual social events - from race days to boat parties

• Enhanced maternity/paternity/adoption/fertility support

About the Role

As an Insurance Sales Executive, you will be at the heart of the customer journey-delivering exceptional service, converting new business, and retaining existing clients. You will handle both inbound and outbound calls, resolve queries, and ensure every customer interaction is smooth, professional, and effective.

Key Responsibilities

• Provide outstanding service via phone and digital channels

• Convert new business leads and retain existing customers

• Handle enquiries, renewals, and complaints with professionalism

• Sell and cross-sell insurance products to maximise opportunities

• Meet and exceed individual and team KPIs

• Maintain accurate records and uphold compliance standards

• Stay informed on product updates and regulatory requirements

• Ensure fair treatment of customers with clear, jargon-free communication

Who We're Looking For

We are seeking a driven, customer-focused individual with a passion for sales and service.

Essential Experience

• Proven success in a customer-facing call centre role

• Strong sales skills in a regulated environment

• Ability to meet and exceed performance targets

• Excellent communication and rapport-building abilities

• A proactive, team-oriented mindset

Desirable

• Experience working across multiple brands

• Background in financial services

• Knowledge of insurance products and industry regulations

• Proficiency in Microsoft Office

Apply Today

If you're ready to take the next step in your career and join a company that truly values its people, we'd love to hear from you. Apply now through Time Recruitment and become part of something fresh, dynamic, and rewarding.