Sales administrators (Experience in e-commerce or retail sales is preferred, though not essential)

Lewisham; Lewisham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A retailer specializing in bedroom furniture in the UK seeks a Sales Administrator to manage online sales and customer enquiries. The ideal candidate will assist in updating product details, coordinate with website developers, and support marketing initiatives. Strong attention to detail and experience in customer service are essential. This role offers a chance to be part of a growing online operation.

Qualifications

• Motivated and detail-oriented.
• Experience in customer service preferred.
• Basic understanding of website management.

Responsibilities

• Assist in managing and updating products, descriptions, and prices on the website.
• Coordinate with the website developer for product presentation.
• Process online and in-store sales orders.
• Respond to customer enquiries via email, phone, and chat.
• Maintain sales records and prepare sales reports.
• Support marketing activities like promotions and product launches.
• Ensure accurate inventory tracking.
• Provide administrative support to sales and management.

Job description

Responsibilities

• Assist in managing and updating products, descriptions, and prices on the company website.
• Coordinate with the website developer to ensure accurate and appealing online product presentation.
• Process online and in-store sales orders, ensuring smooth customer experience.
• Respond to customer enquiries via email, phone, and website chat.
• Maintain sales records and prepare regular sales reports.
• Support marketing activities such as promotions, product launches, and website content updates.
• Ensure accurate inventory tracking and update stock information online.
• Provide administrative support to the sales and management teams.

About the Company

Lewisham Bed Centre is a leading retailer specializing in quality beds, mattresses, and bedroom furniture. We're expanding our online operations and are looking for a motivated and detail-oriented Sales Administrator to join our team. You'll be working closely with our website developer to help manage online sales, product listings, and customer enquiries.