Sales Administrator - Part Time

Compass Group PLC; Birmingham; On-site; GBP 30,000 - 38,000; Full time

Job summary

A leading service provider in Birmingham seeks a Business Development Coordinator to manage the inbox, track tender deadlines, and maintain communication with stakeholders. Ideal candidates will possess strong organizational skills and experience with tender portals. The role involves close collaboration with internal teams and requires initiative and attention to detail. This position offers a dynamic work environment with career development opportunities.

Benefits

Access to industry-accredited talent development programme

Free wellness and exercise classes

Enhanced pension contributions

Exclusive travel discounts

Discounts on major retailers

Up to 44% off cinema tickets

Regular emails with discounts

Wow Points for savings on brands

Responsibilities

• Manage the Business Development inbox and allocate inquiries.
• Monitor notification sites for market opportunities.
• Support access to tender portals and manage communications.
• Manage relationships with portal account managers.
• Track framework opportunities and manage documentation.

Skills

Strong Organisation and Time Management

Attention to Detail

Communication Skills

Proactivity and Initiative

Adaptability and Flexibility

Technical Literacy and System Confidence

Problem Solving

Analytical Skills

Team Collaboration

Administrative and Financial Skills

Tools

CRM platforms

Tender portals (e.g., Proactis, Jaggaer)

Job description

Responsibilities

• Manage the Business Development inbox daily, reviewing new business enquiries, tender invitations, and other communications, and allocating them to the relevant internal stakeholders across all sectors.
• Monitor notification sites each day to ensure full market visibility, sending relevant new opportunities to the Growth team and supporting early-stage bid decisions.
• Support access to all tender portals, including registrations, account management, downloading documentation, and troubleshooting any access issues.
• Manage live communications throughout the tender process, ensuring updates and deadlines are tracked and shared with internal teams.
• Maintain and update relationships with portal and framework account managers to ensure correct coding and notifications are set up.
• Log and track all incoming framework opportunities, manage framework end dates, ownerships, and monitor ongoing opportunities across sectors.
• Process and track portal payments, MI invoices, and support financial administration, including chasing outstanding payments and maintaining up-to-date records.
• Clear and triage all incoming queries to ensure prompt escalation to the appropriate sector SMEs within agreed timescales.
• Support the business with ad-hoc reporting, audits, and project work.
• Keep internal trackers, CRM data, and research logs updated accurately.
• Administration of the SHARE prospect referral scheme.
• Attend supplier review meetings as required and provide support for document uploads/downloads.
• Provide first-line support for portal-related issues, liaising with external suppliers as necessary.
• Attend supplier review meetings as required and provide support for document uploads/downloads.
• Provide first-line support for portal-related issues, liaising with external suppliers as necessary.

Essential Skills and Qualities

• Strong Organisation and Time Management – to manage a busy inbox, track tender deadlines, coordinate multiple tasks, and meet daily priorities without missing important communications.
• Attention to Detail – essential for reviewing tender notices, downloading correct documents, logging framework details accurately, and handling invoicing.
• Communication Skills – confident in communicating with internal stakeholders, portal suppliers, and external framework managers professionally and clearly, both written and verbal.
• Proactivity and Initiative – able to spot issues early (e.g., portal access problems, missed opportunities) and take action without waiting for direction.
• Adaptability and Flexibility – able to pivot between tasks as opportunities or urgent deadlines change daily.
• Technical Literacy and System Confidence – comfortable with tender portals, CRM systems, notification sites, trackers, and reporting tools; quick to learn new systems.
• Problem Solving – able to troubleshoot portal issues, registration problems, or invoicing errors independently, escalating only when needed.
• Analytical Skills – able to assess tender opportunities and spot the best leads for the Growth team, rather than forwarding everything without evaluation.
• Team Collaboration – works with the wider Business Development, Growth, and operations teams to ensure coordination during live tender processes.
• Administrative and Financial Skills – able to manage document handling, maintain trackers, and support invoicing tasks accurately and reliably.

Desirable Skills

• Experience managing tender portals (e.g., Proactis, Jaggaer, Delta eSourcing, etc.).
• Understanding of public sector and/or private sector tendering processes.
• Previous experience supporting framework management and tender submission processes.
• Familiarity with CRM platforms (e.g., Salesforce, Dynamics, or similar systems).
• Experience working with reporting tools or producing tender/BD performance reports.
• Previous experience working in a Business Development, Bids, or Sales Support team.
• Access to industry-accredited talent development programme.
• Access to free wellness, mindfulness, and exercise classes.
• Enhanced pension contributions.
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more.
• Save money on your food shop with discounts on major retailers.
• Up to 44% off cinema tickets to enjoy your favourite blockbuster.
• Regular emails filled with the best discounts and savings available.
• Receive Wow Points every time you spend and use them on a wide range of brands.
• You can share all discounts and offers with your friends and families.