Sales Administrator

Options Resourcing Ltd; West Midlands; On-site; GBP 22,000 - 27,000; Full time

Job summary

A prominent recruitment agency in the West Midlands is seeking an ambitious Sales Administrator. In this role, you will provide administrative support, process sales orders, and maintain customer records in a busy commercial office. Ideal candidates will have experience in sales administration, strong IT skills, and excellent communication abilities. This is a full-time, office-based position offering a salary of up to £27,000 and various benefits including 29 days holiday and free onsite parking.

Benefits

Salary up to 27,000

29 days holiday including bank holidays

Free onsite parking

Early finish on Fridays

Permanent role

Immediate start available

Qualifications

• Proven experience in a Sales Administration or Commercial Support role.
• Strong IT skills with excellent knowledge of Microsoft Office, particularly Excel.
• Experience using CRM systems.

Responsibilities

• Acting as the main point of contact for incoming office communications.
• Processing contractual documentation in line with internal procedures.
• Maintaining and updating customer records accurately.

Skills

Sales Administration experience

Strong IT skills

Excellent knowledge of Microsoft Office

Experience using CRM systems

Strong communication skills

Highly organized

Excellent attention to detail

Ability to work independently

Comfortable with deadlines

Job description

Are you an ambitious Sales Administrator looking for a new opportunity? Do you have a keen eye for detail and enjoy building relationships with customers? Then this could be the role for you!

Working within a busy commercial office, the Sales Administrator will provide comprehensive administrative support to the sales function. You will be responsible for processing contracts and sales orders, producing reports, liaising with customers, and maintaining internal systems to a high level of accuracy.

Benefits

• Salary up to 27,000
• Monday to Friday - Full time - early finish on a Friday
• 29 days holiday including bank holidays
• Free onsite parking
• Location: Smethwick
• Permanent role
• Immediate start available
• Fully office based

Key Responsibilities

• Acting as the main point of contact for incoming office communications (phone, email and in person)
• Processing contractual documentation in line with internal procedures
• Maintaining and updating customer records accurately across internal systems
• Producing accurate contractual and framework reports for customers and management
• Processing Direct Sales Orders, including raising invoices and reporting
• Managing fixed charge contracts and ensuring accurate system updates
• Raising manual invoices and credit notes
• Supporting CRM usage, including assisting with system training for team members
• Managing electronic documentation via Docusign
• Liaising with customers regarding contractual pricing changes, including written notifications and system updates
• Carrying out general administrative duties such as invoice processing, bookings and ordering stationery
• Reviewing processes and supporting continuous improvement initiatives
• Providing ad-hoc administrative support to the wider Commercial Team

Skills & Experience Required

• Proven experience in a Sales Administration or Commercial Support role
• Strong IT skills with excellent knowledge of Microsoft Office, particularly Excel
• Experience using CRM systems
• Strong communication skills, both written and verbal
• Highly organised with excellent attention to detail
• Ability to work independently and manage multiple priorities
• Comfortable working to deadlines in a fast-paced environment

If this sounds like you, please apply today!