Sales Administrator

KHR - Recruitment Specialists; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player in the construction sector is seeking a detail-oriented Sales/Order Processing Administrator. This temporary role offers the potential for permanence for the right candidate. You will be responsible for processing sales orders, providing exceptional customer service, and liaising with the warehouse team to ensure timely dispatch of orders. The ideal candidate will have a strong background in sales/order processing, excellent organizational skills, and proficiency in Microsoft Excel. Join this dynamic team and contribute to delivering high-quality service in a fast-paced environment.

Qualifications

• Demonstrated experience in sales/order processing or administration roles.
• Proficient in Microsoft Excel and other Microsoft Programs.

Responsibilities

• Input and process sales orders accurately and promptly.
• Provide timely feedback to customers and manage inquiries.

Skills

Organisational Skills

Time Management

Communication Skills

Attention to Detail

Customer Service

Education

Previous experience in sales/order processing

Tools

Microsoft Excel

Job description

We are currently working with a specialist manufacturer of products used in the construction industry.

Due to volume of work, they are currently seeking a Sales/Order Processing Administrator to process and progress orders from start to finish in a timely and accurate manner to ensure customers receive their orders on time. This is a temporary role with the potential to go permanent for the right candidate.

Responsibilities will include:

1. Input and process sales orders accurately.
2. Provide exceptional and timely feedback to customers when orders are placed.
3. Be the first point of contact taking incoming customer orders and enquiries, and proactively explore cross-sell and upsell opportunities.
4. Liaise with the warehouse team to ensure orders are dispatched on time and in full by ensuring details are added to the picking slip to ensure the order is dispatched correctly and on time.
5. Organise transport of customer orders.
6. Obtain PODs/ETAs from couriers.
7. Raise credits where necessary.
8. Enter and maintain records of all customers.
9. Invoice promptly and accurately daily.
10. Notify and discuss with the procurement manager the inventory that should be ordered.

The ideal candidate will be able to demonstrate:

1. Previous experience in a similar sales/order processing/administration role.
2. Experience using Microsoft Programs is essential, particularly Excel.
3. Excellent organisational and time management skills with the ability to multi-task and prioritise appropriately.
4. Ability to work well under pressure.
5. Good communication and interpersonal skills with the ability to build effective team and customer relationships.
6. A polite and friendly telephone and written manner.
7. Tenacious with an eye for detail.

Hours for this role are Monday to Thursday 8.30 am-5 pm and Friday 8.30 am-2.30 pm.

KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy.