Sales Administrator

Bennett and Game Careers; Barry; On-site; GBP 25,000 - 30,000; Full time

Job summary

A UK-based recruitment firm is looking for a Sales Administrator to support their sales team in managing aircraft component documentation and handling customer inquiries. The ideal candidate will be meticulous, customer-focused, and experienced in e-commerce and CRM systems. The role involves responding to customer inquiries, preparing quotations, and ensuring documentation compliance.

Qualifications

• Meticulous and customer-focused with strong attention to detail.
• Experience in managing documentation and customer support.

Responsibilities

• Compile, verify, and maintain trace documentation for aircraft components.
• Respond to customer enquiries via various channels.
• Support listing, updating, and optimisation of inventory.

Job description

Job Profile for Sales Administrator- 44986

Position: Sales Administrator

Location: St Athan

Sales Administrator Job Overview

My client is seeking a meticulous and customer-focused Sales Administrator to support their dynamic sales team. This role plays a vital part in the sales process by managing aircraft component trace documentation and handling customer enquiries across my client's e-commerce platforms, email, and social media channels.

Key Responsibilities

• Compile, verify, and maintain trace documentation for aircraft components in line with industry standards (e.g., ATA Spec 106, EASA / FAA).
• Ensure documentation is complete, accurate, and readily accessible to support sales and regulatory compliance.
• Collaborate with internal teams and external suppliers to resolve documentation discrepancies.
• Respond to customer enquiries via email, online marketplaces (e.g., ILS, PartsBase), company website and social media platforms.
• Provide timely and professional customer support including product information, pricing, availability, and shipping details.
• Support listing, updating, and optimisation of inventory across e-commerce sales platforms.
• Prepare customer quotations, process sales orders, and generate invoices.

Maintain accurate CRM records including cu...