Sales Account Manager - Payments in United Kingdom

Payments Recruitment; United Kingdom; Remote; GBP 50,000 - 65,000; Full time

Job summary

A payments sector company is looking for a Sales Account Manager to oversee a portfolio of mid-large scale merchants. The role involves enhancing customer relationships and leveraging data for business growth. Ideal candidates will have at least 2 years of account management experience within related industries such as payments, Fintech, or SaaS. This is a remote position offering a competitive salary of £50,000 - £65,000 plus bonus and benefits.

Qualifications

• 2+ years of experience in Account Management within Payments or SaaS.
• Proven track record in managing strategic relationships.
• Ability to think commercially with a focus on upselling.

Responsibilities

• Manage a portfolio of mid-large scale merchants and partners.
• Collaborate with colleagues to provide exceptional relationship services.
• Analyze data to derive actionable insights for customer growth.

Skills

Account Management

Customer Success

Relationship Management

Commercial Thinking

Presentation Skills

Job description

Sales Account Manager
Location: Remote
Type: Permanent
Salary: £50,000 - £65,000 Per Annum (+ uncapped comms, bonus & benefits )

Our client is a really exciting scale up player within the payments space. They are keen to add some strength to their account management team and want to hire a fantastic Sales Account Manager to join the business and contribute to the success of the company. This role will be a commercially focused role, focused on developing further business from our existing customer portfolio.

About the role

• you will manage a small portfolio of mid-large scale merchants & partners and provide exceptional relationship management services to them, focused on opportunities for growth
• collaborating with colleagues across the business, you will act as a partner & consultant, adding true value with every interaction
• develop a deep understanding of your customers business & challenges
• using data (including transaction & conversion data) you will analyse the numbers and turn that information into actionable insight
• undertaking product demo's, regular business reviews, incident management and other relevant tasks, you will build & maintain great relationship's with a range of customer stakeholders
• share knowledge with your team, take ownership of projects and constantly develop your market and payments knowledge.

What you’ll bring

• Enthusiasm, a great attitude, flexibility and high levels of motivation will be key to your success! We'd love to see some proven experience working with customers adopting some kind of Payments, Fintech, ISO, card acquiring, SaaS/software/e-commerce or fraud solution.
• At least 2+ years of experience in Account Management, Customer Success or Service Management within the Payments / SaaSor related industry.
• Ability to think commercially - up-selling and cross-selling where relevant and able to achieve growth/sales targets.
• Proven experience managing strategic relationships with multiple stakeholders at multiple levels in an organisation.
• Great presentation skills & confidence to host kick off meetings and business account reviews.