Sales/Account Manager

Universal Business Team; Loughborough; On-site; GBP 35,000 - 41,000; Full time

Job summary

A leading supplier of office and educational products is seeking a Sales Account Manager in Loughborough. This full-time role focuses on managing existing accounts while actively pursuing new business opportunities. The ideal candidate must be confident in making outbound calls, possess strong communication skills, and demonstrate a target-driven approach. The position offers a competitive salary of £35,000 plus bonuses, structured support, and ongoing training for career development.

Benefits

Competitive salary

Excellent bonus scheme

Flexibility for term-time working

Ongoing training and career progression

Quality leads from established customer base

Qualifications

• Telephone communication skills and confidence in making outbound calls are essential.
• Ability to engage effectively with customers is crucial.
• Organised approach to tasks and follow-up actions is required.
• Desirable to have previous telesales or account management experience.
• Knowledge of office products or education supplies is advantageous.

Responsibilities

• Develop and expand sales with existing customers.
• Make proactive outbound calls to convert prospects into accounts.
• Maintain accurate CRM notes and follow-up actions.
• Attend team meetings and achieve daily sales targets.
• Send weekly e-shots and participate in training sessions.

Skills

Strong telephone communication skills

Ability to build rapport

Organised and methodical approach

Target-driven

Previous telesales or account management experience

Knowledge of office products

Job description

Job Advert: Sales Account Manager – Office & Education Supplies (Full Time or Term Time)

Location: Loughborough
Salary: £35,000 per annum + Bonus
Hours: This is a full-time equivalent role, and applications from candidates seeking term-time working will also be considered (pro rata)

Do you thrive on meaningful conversations and enjoy understanding customer needs? Are you motivated by targets and results, with the confidence to build long-term relationships? If this sounds like you, a leading supplier of office and educational products is looking for a Sales Account Manager to join their dynamic team. This role offers the perfect blend of stability and challenge, combining account management with proactive new business development.

About the Company

This well-established, family‑run business has earned a reputation for reliability, competitive pricing, and exceptional service. They supply schools, commercial organisations, and public sector clients with everything from office products and furniture to print solutions and classroom essentials.

What's the role about?

As Sales Account Manager, you'll take ownership of a portfolio of established customers while actively reaching out to new prospects to convert them into trading accounts. You'll focus on building rapport, understanding customer needs, and promoting key product ranges such as Paper, Furniture, and Classroom Supplies. Daily routines are structured to help you succeed, with clear targets and strong internal support.

Key Responsibilities

• Account Growth: Develop and expand sales with existing customers, promote key ranges, and position the company as a trusted supplier.
• New Business Development: Make proactive outbound calls to convert prospects into trading accounts, present tailored offers, and follow up on enquiries and quotations.
• Daily Sales Routine: Attend the team meeting at 08:00, conduct outbound calls from 08:15‑15:30 (with a 60‑minute lunch break), achieve 15‑20 meaningful conversations per day, and submit daily KPIs.
• CRM Management: Maintain accurate notes and records of all interactions, ensuring timely follow‑up actions.
• Sales Campaigns & Reviews: Send weekly e‑shots, attend Friday product training, take part in fortnightly blitz days, review product gaps, and join monthly 1:1s and quarterly performance reviews.

Requirements

• Strong telephone communication skills and confidence in making outbound calls
• Ability to build rapport and engage effectively with customers
• Organised and methodical approach to daily tasks and follow‑up actions
• Target‑driven with previous telesales or account management experience (desirable)
• Knowledge of office products or education supplies (advantageous)

Benefits

• Competitive salary: £35,000 per annum + excellent bonus scheme
• Flexibility: Full‑time equivalent role with consideration for term‑time working
• Structured support: Daily routines and strong internal backing from admin and marketing teams
• Quality leads: Established customer base plus high‑quality prospect data
• Development: Ongoing training, product knowledge sessions, and career progression opportunities