Safeguarding & Wellbeing Support Officer

KW Publishers Pvt Ltd; Cardiff; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading educational organization in the UK is seeking a Safeguarding & Wellbeing Support Officer. This role involves supporting learners, addressing safeguarding issues, and fostering a positive environment. The ideal candidate will have experience in safeguarding and a compassionate approach to wellbeing. With a competitive salary, the organization values genuine care for learner safety, offering benefits like 25 days of annual leave and ongoing training opportunities.

Benefits

25 days annual leave + bank holidays

Pension scheme

Employee well-being programme

Life assurance cover

Access to student discounts

Qualifications

• Experience in safeguarding, wellbeing, or learner support.
• Understanding of safeguarding responsibilities within education.
• Ability to manage confidential information professionally.

Responsibilities

• Support learners with wellbeing or safeguarding concerns.
• Assist the Designated Safeguarding Lead in issues.
• Promote a proactive approach to safeguarding.

Skills

Safeguarding

Wellbeing support

Compassionate communication

Job description

Role Details

Location: Remote, Office Based or Hybrid Working considered

Salary: £35,000 - £45,000 depending on experience

Hours: 36.25

Contract: permanent

Making a real difference to learners lives

Are you passionate about safeguarding, wellbeing, and helping learners thrive? Do you believe everyone deserves to feel safe, supported, and able to succeed in learning and work?

About The Role

We are looking for a Safeguarding & Wellbeing Support Officer to join our growing team at t2 group, an independent training provider delivering high-quality work-based learning and apprenticeship programmes.

This is a key role at the heart of our organisation, supporting learners across our provision and helping to create a strong, positive safeguarding culture.

• Be a trusted point of contact for learners who need support with wellbeing or safeguarding concerns
• Support the Designated Safeguarding Lead in responding to safeguarding issues and maintaining robust processes
• Work closely with tutors, assessors, employers, and external agencies to ensure learners are safe and supported
• Help learners overcome barriers to learning, engagement, and achievement
• Promote a proactive, learner-centred approach to safeguarding and wellbeing

About You

• Has experience in safeguarding, wellbeing, or learner support
• Understands safeguarding responsibilities within education or training
• Is calm, compassionate, and able to build trust quickly
• Can manage confidential information with professionalism and care
• Is committed to promoting learner safety, wellbeing, and inclusion
• Experience in apprenticeships or work-based learning is welcome, but not essential we value the right mindset just as much as experience.

Why Join Us?

• Make a meaningful impact on learners lives
• Join a supportive, values-driven organisation
• Work in a role where safeguarding is genuinely prioritised
• Ongoing professional development and training
• Collaborative and welcoming team culture

Due to the nature of the role, an enhanced DBS check will be required for any candidate who is successful.

Benefits

• Equipment is provided
• 25days annual leave + bank holidays (increasing with length of service)
• Christmas & New Year shutdown period
• Pension scheme
• Specsavers scheme
• Access to 1000's of student discounts inc. Unidays, Student Beans and TOTUM
• £500 employee referral bonus scheme
• Enhanced sick pay & maternity reward vouchers
• Employee well-being and assistance programme
• Access to EV company car scheme
• Life assurancecover