SACT E-Prescribing Support Technician

NHS; Remote; GBP 30,000 - 40,000; Full time

Job summary

A regional healthcare provider in the UK seeks a Pharmacy Technician to support clinical and administrative functions within their innovative pharmacy IT systems. The ideal candidate will have extensive pharmacy IT experience, be registered with the General Pharmaceutical Council, and possess management qualifications. Responsibilities include advising on system reconfigurations, updating training resources, and managing chemotherapy protocols. This position offers the opportunity to work in a collaborative environment, committed to inclusive healthcare practices.

Qualifications

• Registered as a Pharmacy Technician with the General Pharmaceutical Council.
• Management qualification equivalent to at least intermediate management level.
• Extensive experience of pharmacy IT systems.

Responsibilities

• Provide ongoing support and advice to system users.
• Update and expand online training resources.
• Manage entry and verification of approved chemotherapy protocols.

Skills

Registered as a Pharmacy Technician with the General Pharmaceutical Council

Extensive experience of pharmacy IT systems

Management qualification equivalent to at least intermediate management level

Understanding of current professional regulations and issues

Experience of managing staff

Education

NVQ level 3 in pharmaceutical science

Other relevant pharmacy or research qualifications

Job description

Job summary

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

About the Trust

University Hospital Southampton is one of England's largest acute teaching Trusts, offering a wide range of learning and development opportunities to support your career aspirations.

Located on the south coast with an international airport and direct rail links to London, Southampton offers an ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast.

We welcome applicants of all backgrounds, identities, and experiences to join us in building a healthcare community where everyone can belong, thrive, and contribute.

Job responsibilities

• Work with the system manager to provide on‑going support and advice to system users relating to clinical, administrative and management functions and maintain the protocol website ensuring documents are up to date and that document control is in place.
• Advise on reconfiguration of the system and services in response to end‑user requirements.
• Ensure knowledge and expertise are shared throughout the local community, avoid re‑inventing and protect the system from vulnerability to staffing or service changes.
• Update and expand online training resources and provide personal training when necessary.
• Develop and maintain a system for validation and accreditation of system users, including allocating appropriate password levels to staff groups.
• Collaborate with the Lead Pharmacist for Cancer Care and the Lead SACT e‑prescribing technician to assist with strategic development of the system, designing, enhancing and testing appropriate fields, implementing modifications and enhancements, including system upgrades when required.
• Identify highly complex clinical trials requiring regimen development.
• Liaise with trial sponsors, clinicians and trial staff to ensure regimens follow protocol and allocate verification work.
• Manage entry and verification of approved chemotherapy protocols onto the network‑wide electronic prescribing system; include current clinical trials where appropriate.
• Develop and maintain a failsafe system for chemotherapy prescribing to be employed in event of breakdown of the electronic prescribing system.
• Manage system failures liaising with hub hosts and software providers and local Trusts to rectify and implement solutions in response to downtime.
• Ensure data integrity and systems are managed in accordance with Caldicott and data protection act guidelines.

Trust values

• Patient first
• Always improving
• Working together

Qualifications and experience

• Registered as a Pharmacy Technician with the General Pharmaceutical Council
• Management qualification equivalent to at least intermediate management level
• NVQ level 3 or equivalent in pharmaceutical science and equivalent level of in‑depth specialist organisational and procedural knowledge of pharmacy services
• Can demonstrate understanding of current professional regulations and issues
• Extensive experience of pharmacy IT systems
• Experience of managing staff and or services
• Other relevant pharmacy or research qualifications e.g., ACPT, PIPC, Medicines Management as essential

Desirable

• Leadership qualification
• Budget & financial management experience
• Experience of designing and implementing an audit
• Experience of writing for publication