Roster Clerk

Network Rail; Birmingham; On-site; GBP 10,000 - 40,000; Full time

Job summary

A major train infrastructure organization in Birmingham is looking for a dedicated individual to manage employee rostering in compliance with operational standards. You'll be responsible for producing efficient rosters, monitoring competency data, and addressing any roster-related queries. The ideal candidate will have a strong understanding of rostering principles, excellent communication skills, and experience in data analysis. Join us to contribute to building a better-connected railway system.

Qualifications

• Excellent knowledge of national rostering principles.
• Able to manage workloads and deliver to deadlines.
• Ability to demonstrate strong communication skills.

Responsibilities

• Produce cost-effective and efficient rosters for employees.
• Compile and publish rosters using the Corporate Rostering Tool.
• Manage short-notice roster alterations and resolve queries.

Skills

Interpersonal skills

Data analysis

Attention to detail

IT skills

Job description

Responsibilities

1. Produce cost‑effective and efficient rosters for nominated employees compliant with the relevant operational standards in line with current rostering principles and competency requirements. Monitor the competency database to manage future safety‑critical competency expiries.
2. Compile and publish rosters using the Corporate Rostering Tool in accordance with National Rostering Principles, company policies, and standards. Prepare rosters for employees undertaking weekly/daily rostered duties, covering sickness, annual leave, training, briefing, and special arrangements, and liaise with local managers to cross‑check roster data.
3. Manage short‑notice roster alterations liaising with all affected employees and line managers, including gaining verbal confirmation where necessary. Respond to and resolve any queries relating to roster issues.
4. Compile and control leave records, including input to the production of annual leave rosters.
5. Make roster arrangements for medical examinations and interviews.
6. Make roster arrangements for safety‑critical competence expiries, training plans, training courses, and briefings.
7. Monitor and maintain competency data so that no base roster shifts are left uncovered due to expired competencies.
8. Carry out pre‑and post‑payroll interface checks to validate roster data. Submit late‑notice roster changes to payroll.
9. Gather and analyse fatigue data and highlight issues to the relevant line manager.
10. Provide information and data to support the routes reporting requirements.

Requirements

• Excellent knowledge of national rostering principles.
• Previous successful experience in prioritising workloads and delivering to deadlines.
• Ability to demonstrate excellent interpersonal and communication skills.
• Previous successful experience of analysing data and producing reports.
• Understanding of conditions of service applicable to rostering.
• Understanding of roster systems.
• Demonstrable ability to accurately manage data and attention to detail.
• Previous successful experience of working in a team and engaging with virtual team members.
• Able to demonstrate good general IT skills.

Desirable

• Understanding of pay arrangements for rostered staff.
• Geographical knowledge of the route.
• Knowledge of the UK rail industry.

At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team – you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway.

We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments we value flexibility and understand the importance of a healthy work‑life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.

If you're ready to make a real difference, we'd love to hear from you!