Room Assistant

Village Hotels; Metropolitan Borough of Solihull; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hotel chain in the United Kingdom seeks dedicated Housekeepers to ensure exceptional cleanliness and guest satisfaction in hotel bedrooms. The ideal candidates will have a keen eye for detail, excellent teamwork skills, and a desire to exceed expectations. Benefits include complimentary wellness memberships, discounts on stays, flexible hours, and inclusive work environments. Join us for a fun and rewarding experience in hospitality!

Benefits

Complimentary Health and Wellness Membership

Discount on overnight stays

Food and Drink discounts

Training and development opportunities

Mental health support

Flexible working hours

Pension scheme

Life Insurance

Qualifications

• Must have a good eye for detail.
• Ability to work efficiently without compromising standards.
• Excellent communication and interpersonal skills.

Responsibilities

• Ensure all hotel bedrooms are spotless and welcoming.
• Provide exceptional service to guests.
• Work collaboratively with other departments.

Skills

Attention to detail

Teamwork

Ability to exceed expectations

Interpersonal skills

Job description

Our Housekeeping team play a critical role in making sure our guests are wowed when they walk in to one of our fabulous hotel bedrooms. For us, cleanliness is key and we look for Housekeepers that leave no pillow unturned, no draw unchecked and no bed creased. Our hotel housekeeping teams are full of fun, energetic people who always look to go one step further.

Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Join us and we can offer you benefits* such as…

• Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth £1,500 a year.
• Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
• Friends and Family discounted stays from £49 including breakfast
• 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill
• 30% discount on and off shift in our Village Hotel Starbucks stores
• Excellent training and development including our Rising Stars and Talent Academy programmes
• A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
• Discounts and cashback offers on many High Street Brands and Supermarkets.
• A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health
• Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
• Financial wellbeing support and salary drawdown via Wagestream
• Access to our Employee Assistance Programme, offering support and counselling
• Flexible working hours
• A fun, supportive and inclusive work environment with regular team events
• Excellent Reward and Recognition Incentive schemes
• Anniversary rewards for key milestones of service
• Electric car salary sacrifice scheme
• Have your birthday off guaranteed
• Discounted Health Cash plan and Sick pay Insurance.
• A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
• Enhanced maternity and paternity benefits and pay
• Company Pension scheme
• Life Insurance
• T&C’s apply based on your contract

But what we need from you…

• Always looking to go one step further and exceed expectations
• Enjoys learning about our guests to make their experience personal
• Able to work fast and efficiently without compromising on standards
• Have a good eye for detail
• Able to work as part of a team and create great relationships with other departments
• Relish the responsibility and truly own your performance, getting a real buzz from our success and customer satisfaction.
• An infectious smile and an awesome personality!

Come and be part of something new & something special - Work, Grow & Play the Village Way!