Robotics Field Service Tech - Install, Repair & Support

Stryker; Newbury; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading medical technology company is seeking a Mako Field Service Technician in the United Kingdom. The role involves providing on-site technical support, installing, maintaining, and repairing Mako robotic systems while ensuring high-quality customer service. Candidates should have a Bachelor's degree in Engineering or equivalent experience, with a preference for familiarity with robotics. The position requires strong analytical skills, technical expertise, and the ability to manage multiple projects while traveling about 80% of the time.

Qualifications

• Bachelor's degree in an Engineering discipline or equivalent experience.
• Familiarity with robotics or complex capital equipment preferred.
• Proficiency in Windows OS and Microsoft Office applications.

Responsibilities

• Provide on-site technical support and customer service.
• Install, repair, maintain, and test Mako robotic systems.
• Troubleshoot and resolve operational issues in the field.

Skills

Analytical skills

Time management

Technical expertise

Problem-solving skills

Customer service orientation

Education

Bachelor's degree in Engineering

Tools

Microsoft Office

Windows operating systems

Job description

A leading medical technology company is seeking a Mako Field Service Technician in the United Kingdom. The role involves providing on-site technical support, installing, maintaining, and repairing Mako robotic systems while ensuring high-quality customer service. Candidates should have a Bachelor's degree in Engineering or equivalent experience, with a preference for familiarity with robotics. The position requires strong analytical skills, technical expertise, and the ability to manage multiple projects while traveling about 80% of the time.