Roadside Technician - Norwich

Rac; Filby; On-site; GBP 35,000 - 60,000; Full time

Job summary

A leading automotive services company is seeking a Roadside Technician to provide mechanical repair, vehicle diagnostics, and breakdown support across the UK. The role offers a competitive base salary of £35,000 and a realistic OTE of £60,000. Candidates should have a Level 2 light vehicle maintenance qualification, a full UK driving licence, and a focus on customer service. The position includes comprehensive benefits and a supportive working environment.

Benefits

Strong base pay

Share in our success

Free RAC Ultimate breakdown cover

Car salary sacrifice scheme

Generous holidays

Pension & life cover

Wellbeing support

Exclusive discounts

Qualifications

• Proven technical, electrical, and diagnostic experience is a must.
• A full UK driving licence is required.

Responsibilities

• Deliver expert mechanical roadside repair and vehicle diagnostics.
• Provide emergency breakdown support across the UK.

Skills

Technical experience

Electrical experience

Customer-focused approach

Diagnostic skills

Education

Level 2 light vehicle maintenance qualification (or equivalent)

Tools

Diagnostic tools

RAC van

Job description

Overview

Join the RAC as a Roadside Technician. Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive:

• A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
• Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available.

What you’ll need

• A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience
• A customer-focused approach
• A full UK driving licence

As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most.

You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service.

We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you\'re looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it.

No CV required when you apply – it\'s easier than ever to start your journey with us.

Benefits

• Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates
• Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business
• Free RAC Ultimate breakdown cover – From your very first day
• Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax
• Generous holidays – 23 days plus bank holidays (rising to 25 with service)
• Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)
• Wellbeing support – 24/7 confidential support helpline for you and your family
• Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal

Why RAC?

For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand.

We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.