Risk Triage Assessor

NHS; London; On-site; GBP 46,000 - 56,000; Full time

Job summary

A healthcare organization in London is seeking a Risk Triage Assessor to join their team. The role involves assessing patients’ mental health care needs and ensuring high-quality service delivery. Candidates should possess RMN or relevant qualifications and have experience in mental health settings. This position offers a salary range of £46,419 to £55,046 per annum, inclusive of benefits.

Benefits

Inclusive of inner London HCA

Qualifications

• Experience of working with people who experience serious ongoing mental health problems.
• Demonstrable experience of assessing and managing crisis with those with severe mental illness.
• Experience in a multidisciplinary team.

Responsibilities

• Assess and work with mental health service users and signpost them to other services.
• Liaise with other services to keep them informed of relevant service issues.
• Participate in nursing research and disseminate the knowledge.

Skills

Excellent written and oral communication skills

Skills in assessment, care planning and case management

Ability to assess clinical situations quickly and use initiative

Knowledge of counselling skills

Skills in CBT, Coaching

Education

RMN, social worker or occupational therapist with current relevant registration

Diploma/BSC in Community nursing

Job description

Go back South West London and St Georges Mental Health NHS Trust Risk Triage Assessor

The closing date is 30 September 2025

We are seeking an enthusiastic, motivated and proactive clinician to join our busy team who is able to demonstrate a high degree of autonomy in assessing patient's mental health care needs, and who can deliver a caring and safe service in a timely and organized way This is an important role for team functioning and ensuring high quality assessments, discharges and signposting for our service users.

Wandsworth Single Point of Access Team (WSPA) provides a borough-based assessment only service for adults aged 18-74, whereby all referrals are channelled through our team, and directed to receive appropriate care either within the Trust or in Primary care. We work closely with the community recovery and support teams, early intervention, crisis resolution & home treatment teams and the AMHP service. We work in close partnership with GP commissioners and other key partners, including voluntary organisations.

This is a friendly and supportive team. You would work alongside the Consultant Psychiatrist Team manager and other clinicians to ensure governance standards are maintained, and support in daily team functioning, thus ensuring that our key performance indicators and quality improvement are met.

Overview

Main duties of the job

Responsibilities

Clinical and Caseload Management

To assess and work with mental health service users and signpost them to other services and discharge to primary care where necessary. Any service users needing longer term secondary care and care coordination will be transferred to the relevant teams in the Trust.

The post holder is expected to utilise community resources, working closely with Primary Care.

The post holder will ensure user and carer involvement in all aspects of service delivery.

The post holder will be expected to promote, by example and leadership, a high standard of patient care.

Managerial

This is a senior nursing role with immense experience in duty and mental health assessments - it is not suitable for newly qualified nurses or those without adequate experience. The ability to work and make decisions autonomously will be essential.

To liaise with other services

To liaise closely with other services keeping them informed of relevant service issues.

To provide information and reports as required and accurately document all relevant information regarding clients and staff, in keeping with the Trust guidelines and the NMC standard for records and record keeping.

To have an awareness of the need to manage resources effectively within determined budgets.

To assist in the successful induction of new staff and regular supervision of students and junior staff.

To have responsibility for the health, safety and welfare of self and others. To comply always with the requirements of the Health and Safety regulations.

To participate in the development of junior staff, acting as a mentor for student nurses and a preceptor to newly qualified staff, ensuring appropriate teaching, support and supervision.

To participate in clinical/team meetings.

To enter information onto Rio in a timely manner in line with Trust guidelines and prepare reports as appropriate.

To implement and contribute to policy and service development as appropriate.

To carry out responsibilities to promote the smooth running of the clinical area.

To actively promote and support the ongoing review of Mental Health Practice.

To participate in the Trust's complaints procedure and critical incident reporting when required and work within the policies and procedures of the Trust.

Professional

To maintain and improve own professional, clinical, managerial, knowledge and skills by promoting self-growth and development through the in-service training program and other educational program/materials as agreed by the Line Manager.

To maintain high standards of professional practice and competence in keeping with the professional bodies to whom they are accountable such as the NMC BAOT etc. code of conduct and the scope of professional practice.

To maintain a record of professional development by use of a personal profile and meet the requirements for continuing practice such as Revalidation or PDP for continued registration.

Identifying needs/goals through supervision, appraisal and development reviews.

To participate in nursing research and disseminate the knowledge and results from such research to colleagues.

To be conversant in and contribute to local initiatives on Clinical Governance, i.e.; Risk Management, Clinical Effectiveness and Local Clinical improvement Groups.

To be fully conversant with legislation relevant to current practice.

To initiate/participate in developments and innovations within Mental Health Services.

Training and Development

To undertake mandatory and statutory training as required by Trust policy, identifying individual and team training needs.

To contribute and commit to undertaking an annual Development Review/appraisal.

To undertake personal development as identified in the Personal Development Plan (PDP).

Person Specification

Education and Qualification

• RMN, social worker or occupational therapist with current relevant registration
• Diploma/BSC in Community nursing
• Evidence of post registration training related to the provision of relevant psychosocial interventions

Experience and Knowledge

• Demonstrable experience of working with people who experience serious ongoing mental health problems in a variety of settings
• Experience of working in a multidisciplinary team
• Experience of assessing and managing crisis with those with a severe mental illness
• Experience of providing thorough baseline mental health assessments and case formulation based on these
• Experience of working in community nursing
• Experience of working in a CMHT or other community health setting
• Experience of contributing to policy and procedure development and implementation
• Experience of recruitment and selection of staff
• Experience of managing and monitoring budgets

Knowledge & Skills

• Excellent written and oral communication skills.
• Skills in assessment, care planning and case management
• Ability to assess clinical situations quickly and use initiative
• Ability to interpret research and apply to practice
• Knowledge of counselling skills, group skills, cognitive skills, behavioural skills
• Skills in CBT, Coaching
• Research and audit skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

South West London and St Georges Mental Health NHS Trust

£46,419 to £55,046 a yearper annum inclusive of inner London HCA