Reward & Benefits Assistant

Darktrace Ltd; Hartford; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading AI cybersecurity firm is seeking an experienced HR Administrator or Advisor to join their global team. This role focuses on Reward & Benefits, supporting key HR processes and initiatives. The ideal candidate will have experience in HR administration and strong skills in Excel and Workday. This position offers a hybrid work model and a comprehensive benefits package, including additional holidays and private medical insurance.

Benefits

23 days' holiday plus public holidays

Private medical insurance

Life insurance

Salary sacrifice pension scheme

Confidential Employee Assistance Program

Qualifications

• Experience in an HR Administrator or HR Advisor role, preferably in a global or tech environment.
• Strong Excel skills, including formulas and pivot tables.
• Excellent numerical and analytical skills with high attention to detail.

Responsibilities

• Maintaining job catalogue in Workday, including creating and updating profiles.
• Supporting annual bonus plan and salary review processes.
• Assisting with onboarding and employee education around benefits.

Skills

HR administration

Excel skills

Numerical analysis

Communication skills

Workday experience

Tools

Microsoft Office

HR ticketing systems

Job description

Are you an experienced HR Administrator or Advisor looking to specialize in Reward & Benefits? This is a fantastic opportunity to pivot your career and join a growing, dynamic team at the heart of shaping how we attract, retain, and engage talent across a global workforce of 2,500+ employees in 25+ countries. As part of our expanding Reward team, you'll play a key role in supporting the delivery of data-driven, people-focused initiatives that underpin our employee experience and organisational success. This is a primarily full-time, Cambridge-based role with hybrid working (3 days in the office). We're open to part-time options (0.8 FTE), such as 4 full days per week. Availability on Mondays and Fridays, along with some overlap with US working hours, is essential.

Responsibilities

• Reward Operations – Maintaining our job catalogue in Workday, including creating and updating job and compensation profiles.
• Supporting the administration of our annual bonus plan and salary review processes.
• Helping to implement and manage our new employee recognition platform.
• Benefits Administration – Processing benefit enrolments, changes, and leavers across EMEA, LATAM, and APJ regions, with occasional support for US & Canada.
• Assisting with onboarding and employee education around benefits.
• Supporting wellbeing initiatives, including analysing data and promoting our EAP.
• Managing purchase requisitions and reconciling invoices for benefits spend.
• Providing cover for Cycle to Work scheme administration.
• Equity & Long-Term Incentives – Assisting with the administration of our global share plans and cash LTIP schemes.
• Supporting the Share Plan Director with queries and participant updates.
• Employee Support & Communication – Acting as the first point of contact for reward and benefits queries via our ticketing system.
• Drafting and coordinating employee communications and education sessions.
• Collaborating with the wider EMEA HR Operations team during peak periods.
• Learning & Development – Shadowing senior team members to build your knowledge and confidence in Reward; gaining hands-on experience with global HR systems and processes.

What we’re looking for

• Experience in an HR Administrator or HR Advisor role, preferably in a global or tech environment.
• Solid understanding of core HR processes and best practices.
• Strong Excel skills (or the ability to learn quickly), including formulas, pivot tables, and data presentation.
• Excellent numerical and analytical skills with high attention to detail.
• Experience using a complex HRIS, ideally Workday.
• Familiarity with HR ticketing systems and working within SLAs.
• Confident communication skills with the ability to build relationships at all levels.
• Proficiency in Microsoft Office, especially Word (including mail merge) and PowerPoint (for creating clear, engaging presentations).

Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI. The Darktrace Active AI Security Platform delivers a proactive approach to cyber resilience to secure the business across the entire digital estate - from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace's platform and services are supported by over 2,400 employees around the world. To learn more, visit http://www.darktrace.com.

Benefits

• 23 days' holiday + all public holidays, rising to 25 days after 2 years of service
• Additional day off for your birthday
• Private medical insurance which covers you, your cohabiting partner and children
• Life insurance of 4 times your base salary
• Salary sacrifice pension scheme
• Enhanced family leave
• Confidential Employee Assistance Program
• Cycle to work scheme