Revenue Operations Analyst

UNiDAYS; City Of London; Remote; GBP 40,000 - 55,000; Full time

Job summary

A leading online platform is seeking a detail-oriented Revenue Operations Analyst to drive pricing strategies and deliver insights for commercial growth. This is a remote role based in the UK, requiring occasional travel to the London or Nottingham campus. Ideal candidates will possess strong analytical skills and previous experience in revenue or commercial operations. The position offers a competitive salary and numerous workplace perks.

Benefits

25 days holiday per year

Competitive salaries

4 pm finishes every Friday

Company bonus scheme

Company pension scheme

Private health insurance

Income protection policy

Wellness classes and guest speakers

Support for home working

Qualifications

• Strong ability to interpret performance data and identify actionable insights.
• Experience working cross-functionally with clear communication.
• Understanding of rate card development and pricing optimisation.
• Proficiency in Salesforce reporting and Tableau dashboard design.

Responsibilities

• Conduct monthly reviews of pricing and discounts.
• Manage daily partner performance reports.
• Build and maintain dashboards for KPIs.
• Conduct competitor analysis.

Skills

Data Analysis

Stakeholder Management

Pricing & Yield Analysis

Dashboard Creation

Tools

Salesforce

Tableau

Excel

Job description

This role is open to remote working within the UK. Successful candidates will be required to travel to their closest UNiDAYS campus (London or Nottingham) on occasion.

The role in a nutshell

We are looking for a detail-oriented and commercially-minded Revenue Operations Analyst to help drive smarter pricing, improve partner offers and deliver actionable insights for the Commercial team. You will work closely with New Business Commercial Marketing and Partner Operations to identify opportunities to grow and retain revenue and optimise commercial performance through rigorous analysis and strategic reporting. This is a high-impact role at the intersection of strategy, operations and data. If you’re passionate about unlocking commercial growth through insights and love the challenge of solving performance puzzles, we’d love to hear from you.

Day to day responsibilities

Pricing & Yield Optimisation

• Conduct monthly reviews of pricing and discounting levels.
• Propose changes to rate cards and pricing strategy with clear commercial rationale.
• Collaborate with Marketing to recommend pricing for new media products/packages.

Conversion & Performance Monitoring

• Daily review of partner performance reports to identify unexpected changes.
• Proactive management of open tracking investigations to ensure focus and momentum are upheld.

Commercial Performance KPI Reporting

• Define, measure and track key commercial performance metrics such as win rate, churn rate and reinvestment rate.
• Build and maintain dashboards in Salesforce/Tableau to report on KPIs over time.
• Present insights to Commercial Leadership to help optimise team effectiveness and partner strategies.

Offer Competitiveness & Analysis

• Own competitor analysis and identify deteriorations in offer strength (e.g., going from match to worse than competitors).
• Link partner performance trends to offer strength to spot opportunities for negotiation.
• Share weekly offer insights with Account Managers and Commercial leaders.
• Support the Commercial team in building compelling negotiation arguments for improved offers.

Desired Outcomes

• Drive incremental commission revenue through better offer insights and pricing strategies.
• Improve revenue retention by identifying and resolving partner tracking issues early.
• Maximise yield from sold media inventory through smarter pricing decisions.
• Enhance member experience with more competitive and relevant partner offers.
• Improve Commercial team performance through focused KPI measurement and insights.

What we need from you

• Data Analysis: Strong ability to interpret performance data and identify actionable insights.
• Stakeholder Management: Experience working cross-functionally and communicating clearly with Commercial Marketing and Operational teams.
• Pricing & Yield Analysis: Understanding of rate card development, discounting strategy and pricing optimisation.
• Dashboard Creation: Proficiency in Salesforce reporting and Tableau dashboard design.

Desirable Attributes

• Analytical mindset with strong attention to detail.
• Persistence and curiosity in investigating complex data or performance anomalies.
• Excellent communication skills and confidence presenting findings to stakeholders.
• Experience in a revenue, commercial or sales operations environment.

Tools & Technologies

• Salesforce
• Tableau or similar BI tools
• Excel/Google Sheets

Perks

We’ve accomplished a lot since we started in 2011 but many ways this is just the beginning. This is the chance for you to get in on ground zero and make a difference within the business with global reach. You’ll also be working for a Great Place to Work Certified™ company that has been recognised on the UK’s Best Workplaces™ for Wellbeing and Best Workplaces for Women 2022.

Our perks include:

• 25 days holiday per year, increasing with length of service plus flexible bank holidays
• Competitive salaries
• 4 pm finishes every Friday
• Company bonus scheme
• Company pension scheme
• Private health insurance (BUPA)
• Income protection policy
• Life assurance policy
• Employee Assistance Program
• Enhanced parental leave pay
• Core hours with flexibility around how / when you manage your time
• Regular team building activities
• The latest tech and hardware supplied from day one
• Good Vibes Program: virtual parties, pottery classes, wellness classes and guest speakers to boost your remote working experience.
• Support for home working for all new team members with an expense allowance of £150 for additional furniture.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Key Requirements

Required Experience: IC

Key Skills: ASC 606, Hotel Experience, Hospitality Experience, GAAP, Accounting, Revenue Management, Pricing, Analysis Skills, Salesforce, SOX, ERP Systems, NetSuite

Employment Type: Full Time

Experience: years

Vacancy: 1