Revenue and Debt Service Manager

Michael Page (UK); London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A local authority in North London seeks a Revenue and Debt Service Manager for a 6-month temporary position. The role involves managing staff, overseeing billing and enforcement services, and ensuring high performance. The successful candidate will demonstrate substantial management experience and expertise in Council Tax and Business Rates regulations.

Qualifications

• Proven track record at management level in a large organization.
• Experience managing staff directly and indirectly.
• Familiarity with enforcement legislation.

Responsibilities

• Manage and lead staff to achieve high performance and effective operational delivery.
• Oversee services in billing, collection, recovery, and enforcement.
• Ensure quality control in policies and procedures.

Skills

Knowledge of Council Tax

Knowledge of Business Rates

Staff management

Job description

About Our Client

A north London local authority

Job Description

Reporting to the Head of Revenue and Debt, the Revenue and Debt Service Manager will be managing and leading staff to achieve high performance and effective operational delivery.

You will have operational responsibility for a range of services within Revenue and Debt, including:

1. Provision of customer services face-to-face, by telephone, and online web services
2. Billing, collection, recovery, and enforcement
3. Quality, control, policy, and procedures

The Successful Applicant

The successful candidate will have detailed knowledge of Council Tax, Business Rates, and related regulations, as well as enforcement legislation.

It is essential to have a proven track record of achievement at management level within a large and complex organization, managing staff directly and indirectly.

What's on Offer

This initial 6-month temporary role offers an hourly rate of £31 (PAYE) and £40 (Umbrella).

Please note, a DBS disclosure is required before undertaking this role.