Retail Travel Advisor

TUI Group; Hemel Hempstead; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading travel company in Hemel Hempstead is looking for a Travel Advisor to join their Retail Team. In this role, you will support customers in creating unforgettable holiday experiences while exceeding sales objectives. You will benefit from a competitive salary, fantastic holiday perks, and career development opportunities. If you have a passion for travel and enjoy inspiring others, this role is perfect for you.

Benefits

Commission scheme

Holiday benefits

Health and Wellbeing investment

Career progression opportunities

Pension scheme and life assurance

Qualifications

• Passion for travel and customer service.
• Ability to exceed sales objectives.
• Confidence in resolving customer issues.

Responsibilities

• Inspire customers and colleagues with your passion.
• Achieve and exceed sales objectives.
• Embrace change and rise to customer engagement challenges.
• Investigate and resolve customer complaints.
• Receive training on technology systems.

Job description

TUI

Here at TUI, you’ll find we’re an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Hemel Hempstead store, we’ll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.

ABOUT OUR OFFER

• TUI offers much more than just starting salary of £13.09 per hour
• Be rewarded for exceeding your targets with our commission scheme
• Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
• Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
• Investment in your development and career progression
• Pension scheme and life assurance

ABOUT THE JOB

• Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
• Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it ‘Smashing your Targets’
• You’ll embrace change and rise to the challenges of a customer engaged role both face to face and virtually
• If things don’t go to plan, you’ll need to be confident to actively investigate and resolve any question or complaint
• As technology advances so does TUI, you’ll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.