Retail & Trade Marketing Manager (12-month maternity cover)

Swarovski; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global luxury brand seeks a Retail & Trade Marketing Manager to lead marketing initiatives and oversee CRM and Visual Merchandising teams in the UK. The successful candidate will manage the marketing budget, develop strategies in alignment with global guidelines, and create engaging customer activations. Candidates should have at least 5 years of experience in a similar role, a passion for luxury, and exceptional communication skills. This role offers a full-time position with competitive benefits.

Benefits

33 days annual leave

Company pension 5% Employer contribution

Swarovski products discounts

Employee Assistance Program

Qualifications

• Min. of 5 years of experience in a similar role.
• A true passion and understanding of luxury and the fashion industry.
• Flexible and professional attitude.

Responsibilities

• Lead Retail & Trade Marketing initiatives.
• Oversee the CRM and Visual Merchandising teams.
• Manage the Retail & Trade Marketing budget.

Skills

Exceptional communication planning and presentation skills

Analytical mindset

Team orientation

Innovative and creative approach

Ability to work under pressure

Job description

Retail & Trade Marketing Manager (Maternity cover 12 months)

At Swarovski where innovation meets inspiration our people desire to explore experience and create. We are looking for a Retail & Trade Marketing Manager reporting to the Head of Marketing will lead the Retail & Trade CRM and VM functions for the UKI cluster during an exciting brand transformation. Be part of a truly iconic global brand learn and grow with us. We’re bold and inventive revealing astonishing things like no one else can. A world of wonder awaits you.

About the job

The Retail & Trade Marketing Manager will lead Retail & Trade Marketing initiatives and oversee the CRM and Visual Merchandising teams to deliver compelling brand propositions aligned with the LuxIgnite strategy.

Main responsibilities will include but not be limited to:

• The execution of the retail and trade marketing strategy in alignment with global guidelines adapting initiatives to meet market needs across all channels
• Leading the planning and execution of seasonal Swarovski Days events (FW and SS) to launch new season collections to trade partners and drive sell‑in
• Overseeing the CRM strategy for Swarovski Club and Swarovski Crystal Society (SCS) managed by the Senior Customer Engagement & Events Executive ensuring a focus on customer acquisition retention and re‑purchase
• Creating and executing engaging customer activations that drive ROI and foster strong customer connections
• Managing day‑to‑day marketing relationship with key accounts and provide Sales team with support as and when needed across other growth accounts and new business opportunities
• Overseeing and managing the VM team ensuring they are developing the guidelines and ordering the tools needed for successful and seamless implementations of brand campaigns sales & promotions and store openings
• Managing the Retail & Trade Marketing budget allocating resources across Retail and Trade Marketing support CRM and VM to maximise ROI impact and efficiency
• Leading the CRM and Visual Merchandising teams aligning their activities with current business priorities and adapting plans as needed to meet evolving goals
• Fostering a proactive and collaborative team environment empowering team members to execute the strategy effectively

About you

We are looking for a unique and amazing talent who brings along the following:

• Min. of 5 years of experience in a similar role
• A true passion and understanding of luxury and the fashion industry
• Exceptional communication planning and presentation skills
• Ability to work under pressure and meet deadlines in a timely manner
• Team orientation and ability to work effectively with all levels of the organization
• Analytical mindset innovative and creative approach and can‑do attitude
• Flexible and professional attitude
• Exceptional organizational and prioritizing skills great attention to detail and be results‑driven

What we offer

You can expect a range of benefits including:

• 33 days annual leave (including Bank Holidays)
• Company pension 5% Employer contribution
• Swarovski products discounts
• Employee Assistance Program

Masters of Light Since 1895

Swarovski creates beautiful crystal‑based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.

Founded in 1895 in Austria the company designs manufactures and sells the worlds finest crystal gemstones Swarovski Created Diamonds and zirconia jewelry and accessories as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2400 stores and 6700 points of sales in around 140 countries and employs more than 18000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives) Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovskis heritage. Today this legacy is rooted in sustainability measures across the value chain with an emphasis on circular innovation championing diversity inclusion and self‑expression and in the philanthropic work of the Swarovski Foundation which supports charitable organizations bringing positive environmental and social impact.

Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved respected valued connected and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire promote discipline or discharge will be based on merit competence performance and business needs. We do not discriminate based on race color religion marital status age national origin physical or mental disability medical condition pregnancy gender sexual orientation gender identity expression or any other status protected under the law of the countries we operate in.

Required Experience

Manager

Key Skills

• Access Control System
• General Management
• Atl
• Kpo
• Blackberry
• Blogging

Employment Type: Full‑Time

Experience: years

Vacancy: 1