Retail Team Leader: Inspire Teams & Exceed Sales

Mountain Warehouse; Floshend Cottage; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading outdoor retail company in Scotland is seeking a Team Leader to motivate and guide their retail team. This role focuses on delivering exceptional customer service, overseeing daily operations, and driving team performance to exceed sales targets. The ideal candidate is passionate about retail, possesses strong leadership skills, and excels in fostering a collaborative and engaging team environment. Join a company that values diversity, teamwork, and making a positive impact in the community.

Benefits

Monthly Bonus Scheme

50% Colleague Discount

28 days annual leave

Employee Assistance Programme

Colleague Hardship Scheme

Generous Colleague Referral Incentive

Auto-enrolment Pension scheme

Length of service awards

Qualifications

• Proven experience in retail, with a strong emphasis on customer service.
• Ability to inspire and motivate a team towards common goals.
• Excellent communication skills to engage across all levels.

Responsibilities

• Lead the retail team to deliver exceptional customer service.
• Oversee daily store operations and visual merchandising.
• Drive team performance to meet sales targets and KPIs.

Skills

Sales motivation

Customer service

Team leadership

Job description

A leading outdoor retail company in Scotland is seeking a Team Leader to motivate and guide their retail team. This role focuses on delivering exceptional customer service, overseeing daily operations, and driving team performance to exceed sales targets. The ideal candidate is passionate about retail, possesses strong leadership skills, and excels in fostering a collaborative and engaging team environment. Join a company that values diversity, teamwork, and making a positive impact in the community.