Retail Team Leader: Coach, Sell, Deliver Great Service

Three; West Bromwich; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading mobile network provider in West Bromwich is seeking an Assistant Store Manager to support retail operations and coach the team to deliver exceptional customer experiences. This role involves ensuring sales targets are met and providing operational assistance to the Store Manager. Candidates with a passion for customer service and team leadership are encouraged to apply. Competitive salary and perks offered.

Benefits

Unlimited data smartphone plan

Competitive salary with monthly bonuses

28 days leave plus personal days

Headspace subscription

Employee discounts

Qualifications

• Experience in a retail management team focusing on team organization.
• A passion for delivering exceptional customer service.
• Proven ability to exceed sales targets and KPIs.

Responsibilities

• Support retail store operations and achieve KPIs.
• Deliver exceptional customer service by leading by example.
• Assist in team coaching to enhance sales performance.

Skills

Customer service focus

Team coaching

Sales target achievement

Job description

A leading mobile network provider in West Bromwich is seeking an Assistant Store Manager to support retail operations and coach the team to deliver exceptional customer experiences. This role involves ensuring sales targets are met and providing operational assistance to the Store Manager. Candidates with a passion for customer service and team leadership are encouraged to apply. Competitive salary and perks offered.