Retail Team Lead - Elevate Customer Service (Smartphone)

Three; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading telecommunications company in Birmingham is seeking an Assistant Store Manager to enhance retail operations and ensure outstanding customer service. In this role, you will lead a team to meet sales goals, oversee daily activities, and promote a strong customer experience. Ideal candidates will have a strong passion for service and experience in team development, making this a rewarding opportunity for the right individual.

Benefits

Competitive salary

New smartphone on unlimited data plan

Extensive leave options

Qualifications

• Experience in retail management is preferred.
• Strong communication and coaching skills are necessary.
• Passion for customer service and team development.

Responsibilities

• Support retail operations and deliver exceptional customer service.
• Coach a team to exceed sales targets.
• Manage daily store activities to ensure a great customer experience.

Job description

A leading telecommunications company in Birmingham is seeking an Assistant Store Manager to enhance retail operations and ensure outstanding customer service. In this role, you will lead a team to meet sales goals, oversee daily activities, and promote a strong customer experience. Ideal candidates will have a strong passion for service and experience in team development, making this a rewarding opportunity for the right individual.