Retail Supervisor - Full Time

Farmfoods; Brownhills; On-site; GBP 40,000 - 60,000; Full time

Job summary

A family retail business is seeking a Retail Supervisor for their shop in Brownhills, West Midlands. This role involves supporting the shop manager, leading the team, and ensuring excellent customer service. Responsibilities include handling cash, placing orders, and controlling operational costs. Candidates should be positive, trustworthy, and capable of building robust relationships. The company promotes career development and offers training programs.

Benefits

6 weeks holiday

15% staff discount

Free life assurance

Workplace pension

Staff benefits package

Qualifications

• Experience in retail as a supervisor, team leader or manager is an advantage.
• A positive and hardworking attitude is essential.
• Ability to build strong relationships with customers and team.

Responsibilities

• Support the shop manager and lead the team.
• Take responsibility for running the shop in the manager’s absence.
• Open and close the shop, handle cash, and develop your team.
• Control operational costs including shrinkage and waste.

Skills

Friendly approach

Strong people skills

Trustworthiness

Reliable

Job description

Retail Supervisor – Full Time

We are looking for a new Retail Supervisor for our shop in Brownhills, West Midlands.

Pay & Benefits

• Hours: 39 hours across 5 days per week
• Hourly pay: £13.11
• Guaranteed minimum of 39 hours per week – earning at least £511 per week
• Benefits: 6 weeks holiday, 15% staff discount, smart uniform, free life assurance, workplace pension, and a staff benefits package including virtual GP, discounted cinema tickets, gym memberships, days out and travel

Responsibilities

• Support the shop manager and lead the team to run an efficient shop and provide great customer service
• Take full responsibility for running the shop in the manager’s absence, ensuring customers are looked after, deliveries are worked quickly and shop routines are completed to maintain a safe, clean and tidy shop
• Open and close the shop, handle cash, place orders and develop your team of retail assistants
• Control operational costs including shrinkage, waste and payroll

Qualifications

• Friendly, positive, hard‑working approach to work
• People‑person who builds strong working relationships with the team and customers
• Trustworthy and reliable; your team and customers will depend upon you to do your job to the best of your ability at all times
• Experience as a supervisor, team leader or manager in retail or a similar industry is an advantage but not essential – we would still love to hear from you if you think you have what it takes to start a retail management career

Career Opportunities

If you decide to stick around, there are many long‑term opportunities for a career at Farmfoods. We offer great training programmes and promote to Shop and Area Manager positions from within. Many people in management and central services positions at Farmfoods started their careers in our shops, so this could be the start of a rewarding career for you.

About Farmfoods

Farmfoods is a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail. We aim to offer sensational value on a great range of everyday family‑oriented goods and back up our value with a focus on delivering an ‘old‑fashioned’, genuine and friendly customer experience.

Contract Information

Position: FTSV, Hours: 39, Days: 5