Retail Supervisor - Customer Experience Lead (PT)

Monsoon Accessorize; Cheltenham; On-site; GBP 20,000 - 25,000; Part time

Job summary

A prominent fashion brand in Cheltenham is seeking an experienced Part Time Supervisor to excel in customer service and team leadership. The ideal candidate will enhance store performance by delivering exceptional customer experiences while inspiring their team. Responsibilities include driving sales, implementing visual merchandising standards, and promoting store initiatives. This role offers a competitive salary, a bonus scheme, and generous employee discounts across brands.

Benefits

Competitive salary

Bonus scheme

Staff uniform allowance

Generous staff discount

Additional holiday for birthday

Qualifications

• Experience in a supervisor or key holding role with proven track record.
• Ability to inspire and lead a team to excellence in customer service.
• Demonstrated passion and a can-do approach.

Responsibilities

• Drive overall store performance by delivering exceptional customer experiences.
• Support the team in achieving sales goals and maximizing commercial opportunities.
• Create an inclusive and positive work environment.

Skills

Customer focus

Leadership

Resilience

Effective communication

Problem-solving

Job description

A prominent fashion brand in Cheltenham is seeking an experienced Part Time Supervisor to excel in customer service and team leadership. The ideal candidate will enhance store performance by delivering exceptional customer experiences while inspiring their team. Responsibilities include driving sales, implementing visual merchandising standards, and promoting store initiatives. This role offers a competitive salary, a bonus scheme, and generous employee discounts across brands.