Retail Supervisor

Compass Group UK; Newcastle upon Tyne; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading food service company in the UK is seeking a dedicated Retail Supervisor to oversee operations in Defence. This full-time role requires supervising a team while ensuring high standards of quality and customer service. Responsibilities include managing deliveries, creating rotas, and compliance with hygiene standards. Ideal candidates should have supervisory experience and excellent communication skills. Join a company that values diversity and invests in its employees' growth.

Qualifications

• Previous experience supervising frontline teams within a similar environment.
• Good communication skills with a focus on great Customer Service.
• Team player with a can-do attitude.

Responsibilities

• Ensure all deliveries are checked and stored promptly and correctly.
• Supervise a team, creating a positive environment.
• Be a responsible key holder.
• Use the till, take orders, and receive payments.
• Assist with weekly bookkeeping.
• Produce weekly rotas following the manager's guidelines.
• Place orders for stock to maintain the correct stock levels.
• Delegate where necessary to ensure proactivity.
• Comply with Food Handling & Hygiene standards.
• Comply with Health & Safety regulations.

Skills

Supervising frontline teams

Good communication skills

Team player

Customer Service focus

Ability to work under pressure

Job description

We're currently recruiting a dedicated Retail Supervisor to help ensure the smooth running of the operations in Defence on a full time basis, contracted to 35 hours per week.

As a Retail Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Shift patterns

5 out of 7 days

Key responsibilities may include:

• Ensuring all deliveries are checked and stored promptly and correctly
• Supervising a team, creating a positive environment where the team feel welcomed and supported
• Being a responsible key holder
• Using the till, taking orders and receiving payments
• Assisting with weekly bookkeeping and any other duties that are necessary
• Producing weekly rotas following the manager's guidelines
• Placing orders for stock to maintain the correct stock levels
• Delegating where necessary and ensuring the team are proactive at all times
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Retail Supervisor will:

• Previous experience supervising frontline teams within a similar environment
• Good communication skills with a focus on great Customer Service
• Team player and can-do attitude
• Ability to work under pressure whilst maintaining a positive attitude

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!