Retail Supervisor

Paul UK - Earls Court; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A fast-growing French bakery is seeking an exceptional Retail Supervisor to lead the team and ensure outstanding customer service and product quality. The successful candidate will plan team workloads and responsibilities while promoting a collaborative environment. This role offers clear career development opportunities, flexible working hours, and a range of employee benefits including a healthcare scheme and staff discounts. Join us to be part of a dynamic team dedicated to providing high-quality food and service.

Benefits

Flexible working hours

Employee discounts on food

Career development opportunities

Access to healthcare scheme

Workplace pension

28 days holiday

Qualifications

• Exceptional leadership skills with a passion for high-quality food and service.
• Excellent communication skills to work effectively within a team.

Responsibilities

• Lead the team to ensure exceptional customer experiences.
• Ensure product quality and service standards are met consistently.
• Plan and monitor team productivity and workload.

Skills

Leadership

Customer service

Communication

Job description

Role overview

Our Retail Supervisor assist the management team in the smooth running of the shop, delivering the highest possible standards of customer experience & product quality through leading, supporting and coaching of the team whilst on duty.

Main Responsibilities

• Acting as a role model and leading the team to provide an excellent experience and outstanding product quality for each customer who visits the shop, ensuring that all customer needs are always exceeded
• Ensuring that the preparation & service of all products is always completed to the correct standards
• Planning, organising and monitoring the workload & productivity of the team whilst promoting excellent teamwork
• Assisting the manager with daily & weekly management tasks & responsibilities to ensure the smooth running of the shop
• Taking responsibility for all company policies & legal requirements whilst on duty as required
• Following reasonable instruction from the management team and carrying out miscellaneous duties as required at all time

As part of PAUL UK family, we offer you

• Flexible working hours (some shifts start as early as 5am)
• A birthday cake to enjoy with your team or at home
• Clear Career Path with development and training opportunities for all, including the Rising Star Development programme for those who want to progress to management
• Free Food item when you are working (50% off when you're not)
• Access to our Healthcare Scheme
• Ability to access your wages before pay day via Wagestream
• Refer a Friend scheme
• Employee Assistance Programme offering financial support, counselling and wellbeing tips to help you live a better life
• Workplace pension
• Interest free travel loan in partnership with Forest bikes to support with travel to work costs
• 28 days holiday

What we like to see from you

We are looking for exceptional leaders who are passionate about high quality food, drinks and outstanding service, with excellent communications skills and ready to work with supportive team.

About PAUL UK

PAUL has come a long way since its humble beginnings in Lille, France. Ever since we arrived in the UK in 2000, PAUL UK has continued to grow and establish itself as the world’s local French bakery. As we’ve grown as a business, we have always understood that our teams are the most crucial element of our success.