retail supervisor

Royal Mail; East Ham; On-site; GBP 50,000; Full time

Job summary

A leading logistics company in the UK is seeking a Workshop Shift Supervisor to oversee operations in their busy workshop. You will be responsible for leading a team of technicians, ensuring adherence to safety protocols, and maintaining high-quality standards. The role involves conducting team meetings and managing workflow effectively. Candidates should have management experience and be qualified at an advanced level in vehicle maintenance. The position offers competitive pay and various employee benefits.

Benefits

Competitive salary

Annual leave plus bank holidays

Company matched pension scheme

Customised training and development plan

Qualifications

• Managed a team of vehicle technicians.
• Fully qualified mechanic with own toolkit.
• Proven Vehicle Technician experience.

Responsibilities

• Lead operations across a shift and report to Workshop Manager.
• Deliver Weekly Team Meetings and shift huddles.
• Manage the wellbeing of Technicians returning from sick absence.

Skills

Team leadership

Health & Safety knowledge

Technical communication

Problem-solving skills

Flexibility

Education

IMI Level 3 in Light or Heavy vehicle or equivalent

Tools

Personal toolkit

Job description

Workshop Shift Supervisor

clothing supplied (including overalls and steel toe capped boots). Exclusive discounts on shopping, tech, travel, days out and socialising for you and the family. The chance to work for the Environmental Fleet of the Year 2024.

A Bit About The Role

With a Fleet of over 49,000 vehicles, including traditional fuel and electric vehicles, LCVs and HGVs, maintaining our vehicles is a true team effort. Reporting to the Fleet Workshop Manager, the Shift Supervisor provides a pivotal supporting role to the Workshop management team. Responsible for leading operations across a shift in line with production planning and control requirements, you'll deploy agreed processes and staff resources to ensure the Workshop operates safely and delivers high levels of quality and efficiency. You'll be first line leadership delivering Weekly Team Meetings, shift huddles and have involvement in the remedial approach to conduct issues whilst ensuring a Technicians' wellbeing following return from sick absence.

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You’ll perform a full range of inspections, diagnostics, maintenance and repair procedures on a range of vehicles, trailers and mechanical equipment, when required. You’ll use your own personal toolkit to undertake routine maintenance and repair light / heavy goods vehicles. You’ll also have access to specialist tooling and shared equipment in our modern, fully equipped workshops. You’ll perform effective stock control processes, ensuring accurate and timely completion of work orders and associated vehicle documentation to meet both business and legal requirements.

A Bit About You

• Experienced leader: you've managed a team of vehicle technicians with excellent knowledge of H&S and have the ability to communicate technical issues to the team.
• Qualified mechanic: you're fully qualified to an advanced level (IMI Level 3 in Light or Heavy vehicle or equivalent). You've got your own toolkit for standard repairs.
• Varied vehicle experience: Proven Vehicle Technician experience working on a wide range of vehicles, for example LCV / HGV.
• Valid UK driving license: You hold a full manual UK driving license, preferably an HGV license with trailer experience.
• High working standards: you take pride in your work and do what is necessary to make sure the job is done effectively.
• Flexible to service demands: you're able to work on a flexible shift rota. You're always willing to support your team where necessary.

Other Opportunities

Trust is the foundation of Royal Mail. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we'll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.

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Working Hours: Full time - 39.5 hours per week (rotating shift pattern; week 1: 06:00 - 14:30, week 2: 10:30 - 19:00). You will be required to work 1 in 3 Saturdays (with a weekday day off).

• Salary: £49,503 per annum
• Additional weekend supplement on Saturday (£50 per shift) is applicable.
• 22.5 days annual holiday (plus bank holidays), rising with service and with the option to purchase more.
• An excellent company matched pension scheme and financial benefits.
• The chance to develop your career, including a customised annual training and development plan.
• PPE and image.

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