Retail Supervisor

Compass Group PLC; Dartford; On-site; GBP 25,000 - 30,000; Full time

Job summary

A major catering company in Dartford, UK, is seeking a Retail Supervisor for a full-time position. The ideal candidate will have experience supervising frontline teams and a strong focus on customer service. Responsibilities include ensuring smooth operations, supervising team members, serving customers, and compliance with food safety standards. This role offers an opportunity to work in a diverse and supportive environment with a major High Street brand.

Qualifications

• Previous experience supervising frontline teams in a similar environment.
• Strong focus on great Customer Service.
• Ability to maintain a positive attitude under pressure.

Responsibilities

• Ensure all deliveries are checked and stored promptly.
• Supervise a team and create a positive environment.
• Serve customers using the till and process payments.
• Assist with weekly bookwork and stock ordering.
• Ensure compliance with Food Handling and Health & Safety standards.

Skills

Good communication skills

Team player

Can-do attitude

Ability to work under pressure

Job description

About the Role

We're currently recruiting a dedicated Retail Supervisor to help ensure the smooth running of the operations in a major High Street brand on a full‑time basis, contracted to 35 hours per week.

Shift patterns: Variable shifts.

Key Responsibilities

• Ensuring all deliveries are checked and stored promptly and correctly.
• Supervising a team, creating a positive environment where the team feel welcomed and supported.
• Being a responsible key holder.
• Using the till, taking orders and receiving payments.
• Assisting with weekly bookwork and any other duties that are necessary.
• Producing weekly rotas following the manager's guidelines.
• Placing orders for stock to maintain correct stock levels.
• Delegating where necessary and ensuring the team are proactive at all times.
• Complying with Food Handling & Hygiene standards.
• Complying with Health & Safety regulations.

Qualifications

• Previous experience supervising frontline teams within a similar environment.
• Good communication skills with a focus on great Customer Service.
• Team player and can‑do attitude.
• Ability to work under pressure whilst maintaining a positive attitude.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength.