Retail Store Manager – Bayswater London

Thomas Cook; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading catering equipment supplier is seeking a Retail Store Manager for their Bayswater location in London. The role involves inspiring and coaching the team, delivering exceptional customer service, and driving sales performance. Ideal candidates will have prior management experience in retail and a strong focus on customer experience. Competitive rewards and progression opportunities await in this vibrant, growth-oriented environment.

Qualifications

• Previous people management experience in a sales-focused retail environment.
• Strong sales skills and established leadership.
• Passionate about customer service.

Responsibilities

• Be responsible for hitting sales and profitability targets.
• Deliver world-class customer service.
• Maintain high stock availability and merchandising standards.
• Communicate regularly with your line manager regarding trade reports.
• Manage cash handling policy including reconciliation and banking procedures.

Skills

People management experience

Sales skills

Customer service passion

Leadership abilities

Job description

Overview

Retail Store Manager – Bayswater

About the role

As Retail Store Manager you will be responsible for inspiring, motivating and coaching the team as well as creating a fantastic customer offering through a great looking store environment.

The Nisbets Bayswater Store is a busy, vibrant environment where we offer our customers more than a transactional retail service. We spend time with our customers to understand exactly what they are looking for and guide them to help them make the right product choices. As Store Manager you will encourage an environment of fantastic customer service as well as a sales focused culture to help drive revenues.

Responsibilities

• Being responsible for hitting challenging sales and profitability targets
• Delivering world class customer service
• Maintaining a high level of stock availability and excellent merchandising standards throughout the store
• Maintaining a consistently high level of communication with your line manager, including monthly trade reports, weekly workload plans and daily updates
• Managing the cash handling policy including cash reconciliation and banking procedures

About you

To apply for the Retail Store Manager role you will have previous people management experience from within a sales focused retail environment and be truly passionate about customer service and experience. You will also have strong sales skills and established leadership and coaching abilities.

About Nisbets

You may have heard of us, you may not, but the chances are you will have eaten off of one of our plates or taken a drink from one of our glasses without ever realising. We provide a huge range of catering equipment to a wide variety of businesses and export to 100 countries. We probably provide the machine for your essential morning cappuccino along with the exquisite tableware at your favourite restaurant.

We are the UK’s market leading catering equipment supplier. Established as a small family business in 1983 to the global operation of today, growth and innovation is what sets us apart and makes us unique. Our story is one of high growth, huge challenges and an enormous opportunity ahead of us. Nisbets has been recognised on The 2018 Sunday Times’ Top Track 250 which champions Britain’s growing businesses. We’ve ranked 48th and just one of nine businesses recognised in the South West. Having doubled our turnover in the last 5 years the scale of opportunity ahead of us is vast and we need like-minded, ambitious people, to help us deliver our UK and International growth plans.

You will be well rewarded for your hard work, not only will you be part of a growing business but we’ll make sure you have the right training and progression opportunities. Driven by collaborative working means the scope for growth and personal impact is enormous.