Retail Store Manager

Adecco; Balerno; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company is seeking a dynamic Store Manager for their Edinburgh location. In this role, you will motivate your team, ensure exceptional customer service, and maintain operational excellence. Join a team that values leadership and offers opportunities for growth.

Benefits

25 days of annual leave plus 4 public holidays

Ongoing staff training and development opportunities

Qualifications

• Strong leadership and motivational skills.
• Ability to thrive in a fast-paced environment.
• Proactive and innovative, with a willingness to present new ideas.

Responsibilities

• Manage the store floor and lead the sales team.
• Ensure high standards in merchandising and store conditions.
• Oversee banking and till processes for accuracy.

Skills

Leadership

Customer Service

Delegation

Proactivity

Motivation

Job description

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As a Store Manager, you will play a key role in supporting your team to achieve their goals while delivering exceptional customer service. Your leadership will be crucial in maintaining high standards across all aspects of store operations, from sales to safety.

Key Responsibilities:

• Team Leadership: Manage the store floor, leading and motivating the sales team to meet and exceed targets.
• Customer Service: Lead by example in providing exceptional customer service, ensuring every customer leaves satisfied.
• Operational Excellence: Maintain a tidy, organise store and back areas, ensuring high standards in merchandising and store conditions.
• Financial Management: Oversee banking and till processes, ensuring accuracy and resolving any issues promptly.
• Health & Safety: Ensure the safety of staff and customers, adhering to health and safety regulations.
• Communication: Liaise with the Office Manager on maintenance issues and HR matters, ensuring smooth store operations.
• Recruitment: Participate in the recruitment process, from conducting interviews to providing feedback to HR.
• Rota Management: Ensure that store rotas are prepared and published at least 4 weeks in advance.
• Inventory Control: Monitor deliveries and stock levels to ensure accuracy and adequate supply.
• Marketing Collaboration: Work with Head Office on point-of-sale, window displays, and market campaigns.
• Reporting: Provide daily feedback on store performance and handle any ad hoc duties as required by Head Office.

About You:

• Strong leadership and motivational skills
• Ability to work well with others and approach situations with ease
• Dedication to delivering a high standard of customer service
• Ability to thrive in a fast-paced environment
• Skilled in delegation and goal-setting
• Proactive and innovative, with a willingness to present new ideas

What We Offer:

• 25 days of annual leave plus 4 public holidays
• Ongoing staff training and development opportunities

If you are a dynamic and experienced Store Manager ready to take on a new challenge in Edinburgh, apply today and join a team that values your leadership and dedication!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.