Retail Shop Lead — Community Care & Fundraising

Hospice at Home Carlisle and North Lakeland; Keswick; On-site; GBP 22,000 - 28,000; Full time

Job summary

A charitable organization is looking for an enthusiastic Assistant Shop Manager in Keswick to support in maximizing shop profitability while managing volunteers and providing excellent customer service. You will be responsible for sorting donations, maintaining shop standards, and overseeing financial transactions. The ideal candidate will have effective communication skills, a passion for retail, and a keen interest in fashion trends. A flexible approach is necessary as you may be expected to travel between various retail sites.

Benefits

Opportunity for personal development

Involvement in community engagement

Qualifications

• Experience dealing with the public face to face, over phone, and via email.
• Ability to work independently and within a team setting.
• Numerate and IT literate with good problem-solving skills.

Responsibilities

• Support the Shop Manager in maximizing shop profitability.
• Manage and assist shop volunteers to ensure efficient operations.
• Handle cash and banking procedures as needed.

Skills

Effective communication with staff and customers

Team supervision and motivation

Window dressing experience

Knowledge of health and safety

Interest in fashion and trends

Education

GCSE (or equivalent) grade A to C in English and Maths

Tools

Microsoft Office Suite

Social media platforms

Job description

A charitable organization is looking for an enthusiastic Assistant Shop Manager in Keswick to support in maximizing shop profitability while managing volunteers and providing excellent customer service. You will be responsible for sorting donations, maintaining shop standards, and overseeing financial transactions. The ideal candidate will have effective communication skills, a passion for retail, and a keen interest in fashion trends. A flexible approach is necessary as you may be expected to travel between various retail sites.