Retail Shop Assistant (Harrogate Beulah)

Cancer Research UK; Harrogate; On-site; GBP 10,000 - 40,000; Part time

Job summary

A charitable organization dedicated to cancer research is seeking a Retail Store Assistant for its Harrogate location. This part-time role involves providing exceptional customer service, maintaining shop standards, and helping achieve fundraising targets. Ideal candidates will have experience in a busy customer service environment and possess excellent communication skills, with flexibility to meet operational needs.

Benefits

Generous salary

Flexible leave allowance

Discounts on travel, technology, and gym memberships

Qualifications

• Experience of working in a busy customer service environment.
• Ability to manage own workload and work independently.
• Ability to work well in a team.

Responsibilities

• Provide excellent customer and supporter service.
• Work as part of the shop team to achieve sales targets.
• Assist with maintaining shop standards.

Skills

Customer Service

Flexibility

Excellent communication skills

Job description

Millions of bargain-hunters. Endless pre-loved items. One meaningful purpose.

Retail Store Assistant

12.21 per hour plus benefits

Reports to : Shop manager

Department : Trading

Location : Harrogate Beulah Shop

Contract : FTC until 31st January 2026

Working hours : Part time 15 hours per week

Closing date : 14th September 2025 23:55 This vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found

Interview date : w/ c 22nd Sept 2025

• The internal title for this role is Shop Assistant.

Please note : You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK we exist to beat cancer.

We are professionals with purpose beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented who wants to develop their skills and is like you.

We're looking for a motivated store assistant to join Cancer Research UK's trading team. You'll be acting as an ambassador for Cancer Research UK. Your shop will be a place where your community gets to meet our people, understand our brand and see some of the great things we do.

You’ll also be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing

Providing excellent customer and supporter service.

Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.

Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.

Creating relationships with your local community and Cancer Research UK colleagues.

Supporting fundraising events for your store to achieve fundraising targets.

Taking keyholder responsibility (training provided).

There will be a varied amount of manual handling and physical activity within the day-to-day duties of the role.

What are you looking for

An understanding of what makes great customer service.

Experience of working in a busy customer service environment.

The ability to manage your own workload and work independently.

The ability to work well in a team.

Excellent communication skills.

Flexibility - our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business we don't forget that you have a life outside of work too.

What will I gain

We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership and much more.

Our work from funding cutting-edge research to developing public policy will change the world. It's exciting to be part of our team.

Our retail teams also have access to confidential wellbeing support from the Retail Trust.

How do I apply

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.

Owing to the nature of this position any offer of employment for this role will be subject to a satisfactory basic DBS check.

For more information on this career opportunity please visit our website or contact us at .

We actively encourage applications from people of all backgrounds and cultures in particular those from ethnic minority backgrounds who are currently under-represented.

We want to see every candidate performing at their best throughout the job application process interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen.

Unfortunately we are unable to recruit anyone below the age of 18 so that we can protect young people from health & safety and safeguarding risks.

Key Skills

• Forklift
• Customer Service
• Hand Tools
• Basic Math
• POS
• Mechanical Knowledge
• Auto Body Repair
• Detailing
• Heavy Lifting
• Power Tools
• Sign Manufacturing
• Woodworking

Employment Type : Part-Time

Experience : years

Vacancy : 1