Retail Security Specialist – Protect, Patrol & Assist Customers

Manchester Arndale; Worcester; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading facilities management company in the UK seeks a Retail Security Officer to ensure a safe shopping environment at their Worcester location. The role includes monitoring for suspicious activity, conducting regular patrols, and providing excellent customer service. Applicants must possess a valid SIA License and demonstrate strong observational skills, as well as the ability to handle difficult situations professionally. This is a fantastic opportunity to contribute to a dynamic team dedicated to safety and security.

Qualifications

• Strong observational skills to identify suspicious behaviour.
• Proven ability to handle difficult situations calmly and professionally.
• Excellent verbal and written communication skills for reporting.

Responsibilities

• Act as a visible security presence within the store.
• Conduct regular patrols of the store premises.
• Monitor CCTV and other security equipment.
• Complete detailed and accurate incident reports.
• Provide excellent customer service to customers and staff.

Skills

Strong observational skills

Excellent verbal and written communication

Ability to handle difficult situations

Proactive and professional approach

Education

Valid SIA License – Door Supervisor or Security Guarding

Job description

A leading facilities management company in the UK seeks a Retail Security Officer to ensure a safe shopping environment at their Worcester location. The role includes monitoring for suspicious activity, conducting regular patrols, and providing excellent customer service. Applicants must possess a valid SIA License and demonstrate strong observational skills, as well as the ability to handle difficult situations professionally. This is a fantastic opportunity to contribute to a dynamic team dedicated to safety and security.