Retail Security Officer: Proactive Guard & Customer Service

Manchester Arndale; Coleraine; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail organization in Coleraine is seeking a Retail Security Officer to ensure a safe shopping environment. The role involves acting as a deterrent to theft, conducting regular patrols, and monitoring security equipment. The ideal candidate has a valid SIA license, strong observational skills, and a professional demeanor. Working hours may vary and flexibility is required. Join a diverse team committed to maintaining a secure environment for customers and staff.

Qualifications

• Strong observational skills with the ability to identify suspicious behaviour.
• Proven ability to handle difficult situations calmly and professionally.
• Excellent verbal and written communication skills for reporting and interactions.

Responsibilities

• Act as a visible security presence within the store.
• Conduct regular patrols of the store premises.
• Monitor CCTV and security equipment.
• Respond to alarms and incidents promptly.
• Complete detailed and accurate incident and observation reports.

Skills

Strong observational skills

Excellent verbal and written communication

Calmness under pressure

Customer service orientation

Education

Valid SIA License – Door Supervisor (DS) or Security Guarding

Job description

A leading retail organization in Coleraine is seeking a Retail Security Officer to ensure a safe shopping environment. The role involves acting as a deterrent to theft, conducting regular patrols, and monitoring security equipment. The ideal candidate has a valid SIA license, strong observational skills, and a professional demeanor. Working hours may vary and flexibility is required. Join a diverse team committed to maintaining a secure environment for customers and staff.