Retail Security Officer - Patrols, CCTV & Customer Service

Mitie; Stroud Green; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security service provider in the UK is seeking a Retail Security Officer responsible for delivering exceptional customer service while maintaining a safe shopping environment. The role requires strong customer service skills and the ability to patrol and deter crime effectively. Ideal candidates will hold or be willing to obtain an SIA licence. Comprehensive training and benefits are provided.

Benefits

Contracted hours

Annual leave entitlement

Pension and Life insurance schemes

Free uniform supplied

SIA Re-licencing programme

Comprehensive induction and training programme

Access to outstanding employee benefits

Apprenticeship schemes

Progression and development opportunities

Paid breaks

Qualifications

• Must hold a current SIA licence or be willing to undergo training.
• Strong ability in delivering customer service.
• Experience in dealing with security and public order offences.

Responsibilities

• Deliver industry leading customer service
• Deter violence and public order offences
• Conduct patrols of the store
• Utilize CCTV systems for crime reduction
• Liaise with store management teams
• Coordinate with police and crime partnerships
• Wear Body Worn CCTV for safety

Skills

Exceptional customer service skills

CCTV utilization

Liaising with law enforcement

Education

SIA licence or SIA Certificates

5-year checkable employment/education history

Job description

A leading security service provider in the UK is seeking a Retail Security Officer responsible for delivering exceptional customer service while maintaining a safe shopping environment. The role requires strong customer service skills and the ability to patrol and deter crime effectively. Ideal candidates will hold or be willing to obtain an SIA licence. Comprehensive training and benefits are provided.