Retail Security Officer - Full Time (Belfast CBD)

bidvestnoonan; Belfast; On-site; GBP 40,000 - 60,000; Full time

Job summary

A security services provider is seeking a Retail Security Officer in Belfast CBD. The role involves acting as a deterrent, conducting patrols, and delivering high-quality customer service. Candidates must have strong communication skills, handle conflict professionally, and complete paperwork daily. The position offers full uniform, paid holidays, ongoing training, and progression opportunities. Join us to provide exceptional service and value in a dynamic environment, supporting a diverse workforce.

Benefits

Paid holidays

Ongoing training

Progression opportunities

Qualifications

• Must be SIA licenced and willing to undertake a paid background check.
• Smart appearance and in company uniform at all times.
• Completing all necessary paperwork on a daily basis.

Responsibilities

• Act as a visual deterrent in store.
• Liaise with Police and emergency services.
• Conduct internal and external patrols.

Skills

Strong Communication Skills

Ability to handle conflict situations

Ability to work on your own initiative

Job description

Retail Security Officer - Full Time (Belfast CBD)

About The Role

Position: Retail Security Officer

Hours: 30+ hours per week, various shifts

Rate of Pay: £13 per hour

Location: Belfast City Centre

A fantastic opportunity has arisen within Bidvest Noonan for a Retail Security Officer, who will work at our client’s well-known site. This position will report directly into the Regional Manager. You must be able to demonstrate and deliver high quality guarding and excellent customer service to both our clients and service users.

Please note, we require Officers to be SIA licenced and to undertake a paid background check

Key Responsibilities of the Security Officer

• Act as a visual deterrent in store
• Liaising with Police and other emergency services
• Report / incident writing
• Conducting internal and external patrols
• The officer must ensure all training from the client and Bidvest Noonan are completed and adhered to while on duty
• Frequently liaising with store management on a weekly / daily basis to discuss store inventory results, high loss products and findings during patrols in order to reduce loss via theft in store
• Meeting and greeting customers in a professional and friendly manner
• To be able to de-escalate situations
• Reporting all incidents via the client specific link and also to the Bidvest Noonan Control room

Key Requirements of the Security Officer

• Strong Communication Skills
• Smart Appearance and in company uniform at all times
• Ability to work on your own initiative in a productive manner
• Ability to handle conflict situations in a professional manner
• Completing all necessary paperwork on daily basis
• Liaising with store management and advice on findings of patrol and other criminally activities in a timely and professional manner
• Full uniform supplied
• Paid holidays
• On-going training
• Progression opportunities

About Us

Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.

We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.

Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.