Retail Security Officer

Mitie; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading facilities management company in the UK seeks a Retail Security Officer to ensure a safe shopping environment while providing excellent customer service. Responsibilities include patrolling, utilizing CCTV, and liaising with management and law enforcement. SIA licence preferred but training may be provided. Benefits include contracted hours, paid breaks, and various personal development opportunities.

Benefits

Annual leave entitlement

Pension and life insurance schemes

Free uniform supplied

Access to employee benefits and discounts

Qualifications

• Must have a full 5-year checkable employment/education history.
• Current SIA licence or willingness to obtain one.
• Experience in a similar role preferred.

Responsibilities

• Deliver industry-leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilize CCTV systems to support crime reduction.
• Liaise with management and police as necessary.

Skills

Customer service

CCTV usage

Communication

Education

SIA licence or certificates

Job description

Pay rate: £13.65

Vacancy reference: 78674

Various Shifts (to be discussed at interview)



Job Overview:

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided)



Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.



Main duties:

-To deliver industry leading customer service

-To deter violence and public order offences

-To conduct patrols of the store

-Utilising CCTV systems to support the reduction of crime and stock loss

-Liaise with the store management teams

-Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store

-To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety



Benefits to working with Mitie include:

-Contracted hours

-Annual leave entitlement

-Pension and Life insurance schemes

-Free uniform supplied

-SIA Re-licencing programme

-Comprehensive induction and training programme

-Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.

-Apprenticeship schemes

-Progression and development opportunities

-All breaks are paid