Retail Security Officer

Mitie; Tonbridge and Malling; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security services provider in the UK is seeking a Retail Security Officer to deliver exceptional customer service and maintain a safe shopping environment. The candidate should preferably hold an SIA licence but training can be provided. Responsibilities include conducting store patrols, liaising with store management, and utilizing CCTV systems to prevent crime. Benefits include contracted hours, paid breaks, and access to employee benefits such as financial services and discounts.

Benefits

Contracted hours

Annual leave entitlement

Pension and life insurance

Free uniform supplied

SIA Re-licensing programme

Comprehensive induction and training

Employee benefits including financial services

Apprenticeship schemes

Progression and development opportunities

Paid breaks

Qualifications

• Must have a full checkable employment/education history.
• Preferably hold a current SIA licence or certificates.
• Experience in a security role is advantageous.

Responsibilities

• Deliver industry leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilize CCTV systems to reduce crime.
• Liaise with store management and police.

Skills

Exceptional customer service

SIA licence or certificates

Utilisation of CCTV systems

Liaising with management and police

Job description

Pay rate: £14.27 PH

Various Shifts (to be discussed at interview)

Job Overview

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided)

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.

Main duties

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits to working with Mitie include

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid